Senior Operations Manager

SUMMARY

The Senior Site Operations Manager is responsible for overseeing multiple aspects of site operations to ensure optimal performance, cost efficiency, and exceptional customer and employee experience.

This role leads day-to-day operations, drives continuous improvement, and ensures that the business is well-coordinated, productive, and aligned with Jabil company standards.

The ideal candidate is an experienced operational leader with strong organizational insight, capable of planning and managing diverse activities in rapidly changing environment while coaching teams to perform at a best-in-class level.

This role suits someone who is adept at leading through change, enhancing operational performance, and ensuring that teams and processes support long-term business and customer success.

The position reports directly to the Site Operations Director .

Location: Dublin, Dublin 15 - greater Blanchardstown area, on site

JOB REQUIREMENTS

• Minimum 5+ years’ experience in a senior leadership role within a high volume manufacturing environment, preferably in an electronic / HIGH TECH manufacturing-services company.
• Knowledge of diverse business functions and principles (e.g., materials/supply chain, engineering, quality, HR, EHS, Security, IT etc.)
• Extensive experience working directly with business customers and developing the customer relationship.
• Experience in leading cross functional teams.
• Experience working in matrix organisation and contract manufacturing
• Commercially aware and ability to review and manage operational costs of a significant OEM account.
• Demonstrated experience in defining and executing operational performance and process improvement initiatives for maximum efficiency, while supporting shifting business demands.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity.
• Strong communicator both written and verbal with ability to influence across numerous stakeholders at varying levels.
• Experience in lean manufacturing activities in a manufacturing environment is advantageous.

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

· Safety First: Provide strong safety leadership to create a culture where safety is a core value and driving for an injury free workplace.

· Provide clear direction, set ambitious goals, and inspire teams to achieve high levels of performance.

· Foster an environment of employee engagement and inclusion and a culture that encourages teamwork and belonging. Create an organization that is passionate about operational excellence and continuous improvement with a drive to be industry leading in all aspects of site operations.

· Make effective decisions under pressure, balancing operational realities with long-term priorities

· Ensure daily business operations are well-coordinated, productive, and aligned with strategic goals and performance targets.

· Monitor KPIs and operational metrics to track performance, identify gaps, and drive continuous improvement.

· Influence stakeholders at all levels to gain alignment and buy-in for initiatives, roadmaps, and strategic decisions.

· Coordinate activities across functions to deliver efficient site performance and superior customer experiences.

· Promote collaboration, accountability, and operational excellence across all functions.

· Monitor KPIs and operational metrics to track performance, identify gaps, guide decisions and drive continuous improvement.

· Ensure operational plans and resource allocations align with long-term organizational strategy.

· Anticipate future trends, challenges, and opportunities to strengthen operational resilience and competitive advantage.

· Prioritise initiatives by balancing short-term deliverables with long-term value creation.

· Maintain a holistic understanding of how operations, technology, people, and customer needs intersect.

· Drive customer-focused solutions that address real operational challenges and enhance customer success.

· Proactively manage and control operational costs while maintaining quality and performance standards.

· Apply Agile and iterative methodologies to refine processes based on data, feedback, and performance insights.

· Design and deliver scalable, resilient processes that support organisational growth, change and operational excellence.

· Ensure all site activities comply with relevant regulations, safety standards, and corporate policies.

· Strong collaboration with sister sites in US to drive global consistency and efficiency.

· Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment.

· Other ad hoc duties may be assigned.

Person specification:

• Highly motivated and enthusiastic individual with significant experience in senior operational leadership roles in complex or fast paced organizations
• Strong communication and influencing skills and ability to work with and lead cross functional teams.
• Decision Making skills and confidence to challenge others on decisions that impact the manufacturing area.
• Strong planning & organizational skills and attention to detail.
• Proficiency in the English language is a requirement alongside eligibility to work in Ireland.
• Proven ability to meet deadlines.
• Agile and resilient with a growth mindset
• A “can do” work ethic with excellent problem-solving skills.