Sales Associate

Overview

Name of organisation : ASICS Europe B.V.

Department : AEB Retail Department

Job title : Sales Associate

Version : 1

1. Job purpose

• To support the store management in meeting or exceeding store sales target
• To work with the store management to achieve brand standard in customer service and selling, product presentation and merchandising

1. Position in the organisation

• Reports directly to: Store manager
• In his absence, replaces: Sales Specialist

Responsibilities

1. Result fields

Result field 1. To support the store management in meeting or exceeding store sales target

• Initiate contact with the customer in the store and help the customer feel welcome.
• Ensure all cash handling is accurate, while facilitating a superior checkout experience

Result field 2. To work with the store management to achieve brand standard in customer service and selling

• Drive the selling efforts and customer relationships by providing exceptional customer service and selling techniques.
• Assess the needs of the customer and provide the appropriate level of service and product expertise.
• Use effective communication skills to build and maintain customer relationships

Result field 3. To work with the store management to achieve brand standard in product presentation and merchandising

• Ensuring all visual standards are followed, daily restock is completed and adequate size runs are represented per brand standards.
• Manage back of house operations and share in the cleaning duties of the store where required.
• You will be responsible for assisting in other store functions as needed.
• If necessary, performs other work when asked.

1. Authority

According to limits of authority.

1. Communication

Internal: The contacts that are required to perform the described position, a.o. employees from the Retail department and relevant subsidiaries

External: The contacts that are required to perform the described position, a.o. suppliers

Qualifications

1. Job requirements

Knowledge and experience

• Previous retail experience preferred.

Personal qualities/skills

• Excellent skills needed in communication (written & oral), teamwork, flexibility, pro-activeness, stress resistance.
• Physical requirements include twisting, bending, reaching, climbing a ladder and standing for extended periods of time.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to perform basic math functions.