Sales Development Coordinator (6-Month FTC)
What's the opportunity?
Our Sales Development organization is a key driver of Fin's growth, acting as both a talent pipeline and a revenue engine. We identify and engage prospects globally, guiding them through the early stages of the sales process - and laying the foundation for future careers across our Go-to-Market teams.
At Fin, we're customer-obsessed and driven to transform online customer service through a human + AI approach. We believe in balancing working hard with working smart - using data, strategy, and creativity to drive results and continuously improve.
We're looking for a Sales Development Coordinator to join our Enterprise Sales team. This is a hands-on, learning-focused role designed for someone looking to build strong foundations in sales development, customer engagement, and account research.
You'll play a key role in nurturing low-intent prospects, improving the quality of our account and contact data, and enabling Account Executives and Business Development Representatives to engage more effectively with high-potential prospects.
This role is intended as a stepping stone into Sales. Successful candidates may progress into a full-time Sales Development Representative role based on performance, readiness, and business needs. You will receive coaching and enablement to prepare for progression into an SDR position.
What will I be doing?
As a Sales Development Coordinator, you'll work closely with the Enterprise Sales teams across several core areas:
- Follow up on inbound leads and engage with early-stage prospects, helping qualify interest and route opportunities appropriately
- Conduct account and prospect research to support outbound efforts
- Build organisation maps for key personas, including roles across Customer Support, Product, AI, and Digital Transformation
- Prepare call briefs and account summaries to help AEs and BDRs engage effectively ahead of meetings
What skills do I need?
- Currently pursuing a Bachelor's degree in Business, Sales, Technology, or a related field or early in your career with less than 2 years of professional experience
- Comfortable engaging with prospects via email and phone
- Fluency in English, with French or German preferred (Dublin only)
- Excellent written and verbal communication skills
- Comfortable using tools such as LinkedIn and Google Workspace
- Proactive and self-motivated, with the ability to manage tasks independently with light guidance
- Curious about technology, AI, sales, and customer experience
- High attention to detail and strong follow-through
- Motivated to build a long-term career in sales
Prior sales experience is not required, this role is designed for someone early in their career or transitioning into sales.
