Corporate Receptionist - Dublin

Job Introduction

We're looking for an exceptional Corporate Receptionist to join our Rapport team in Dublin, supporting a renowned global financial organisation at the very heart of their high-end guest services operation. This is a role where hospitality meets excellence, leading a premium reception team within an exclusive client suite and delivering flawless support for top-tier meetings and corporate events.

Based in the centre of Dublin, this is a standout opportunity to be part of something genuinely special. You'll help shape a memorable guest journey, creating exceptional experiences every day and setting the tone for a world-class workplace environment.

Contract type: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)

What will you get?

• Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
• Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
• Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
• Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

• Show guests to the client floor creating a personalised, engaging and polished experience, ensuring every visitor feels welcomed, supported and confidently guided throughout their journey.
• Deliver a warm, five-star welcome to visitors and employees, consistently reflecting premium hospitality standards and embodying the client's brand through every interaction.
• Manage meeting room bookings coordinating catering, hospitality, AV requirements and room setup to guarantee seamless, well-organised and professional meetings from start to finish.
• Register visitors efficiently using the visitor management system, liaising closely with hosts and security to ensure smooth, timely and compliant check-ins.
• Support the wider guest journey by anticipating needs, offering proactive assistance and ensuring all touchpoints feel polished and intuitive.
• Maintain a premium front-of-house environment ensuring all spaces remain presentable, welcoming and aligned with high-end service expectations.
• Communicate effectively with colleagues sharing updates, reporting issues and collaborating to deliver a consistent, world-class service experience.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Show confidence with technology adapting quickly to new systems and digital tools.
• Offer proven customer-facing experience ideally at least one year in a similar. professional setting.
• Bring creativity and a can-do mindset with a resourceful, process-driven approach.
• Demonstrate exceptional attention to detail alongside strong written and verbal communication skills.
• Anticipate client and guest needs ensuring every interaction feels seamless and thoughtful.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.