Spa & Leisure Manager

The Radisson Blu Hotel & Spa, Limerick is looking for a commercially focused, people-oriented and guest-driven Spa & Leisure Centre Manager to lead our Spa and Leisure operation.

This is a senior, hands-on leadership role with responsibility for the department's commercial performance, colleague development, guest and member experience, and overall operational standards.

As Spa & Leisure Centre Manager, you will lead a multidisciplinary team across spa treatments, leisure facilities, fitness and membership services. You will develop strong relationships with colleagues, hotel guests, members, suppliers and external partners while identifying opportunities to grow revenue and strengthen the department's offering.

Key Responsibilities

• Lead the day-to-day management of the hotel's Spa and Leisure Centre.
• Maintain a visible management presence across the spa, swimming pool, gym and leisure facilities.
• Drive revenue through treatments, spa packages, retail products, leisure memberships and fitness services.
• Develop and deliver a clear commercial plan for the department.
• Monitor membership performance, treatment-room utilisation, bookings, retail sales and departmental targets.
• Identify opportunities to attract new members and improve member retention.
• Develop seasonal promotions, membership campaigns and spa packages.
• Build strong relationships with hotel guests, leisure members, corporate clients, suppliers and external partners.
• Work with the hotel's Sales and Marketing teams to promote the Spa and Leisure Centre.
• Recruit, lead, motivate and develop a high-performing team of therapists, leisure attendants, fitness professionals and reception colleagues.
• Prepare effective rosters that reflect business levels, treatment bookings, member demand and operational requirements.
• Set clear performance expectations and provide regular coaching, feedback and development support.
• Ensure consistently high standards of guest care, treatment delivery and member service.
• Respond to guest and member feedback, resolving concerns promptly and professionally.
• Manage departmental budgets, payroll, operating costs and financial performance.
• Oversee stock control, purchasing, spa retail displays and inventory management.
• Ensure the swimming pool, gym, treatment rooms, changing facilities and public areas are maintained to an excellent standard.
• Ensure all equipment is inspected, maintained and operated safely.
• Maintain compliance with health and safety, water-quality, hygiene, fire-safety and emergency procedures.
• Ensure appropriate lifeguarding, first-aid and safety arrangements are maintained.
• Complete risk assessments, operational checks and departmental records accurately.
• Produce regular reports on commercial performance, membership, guest feedback and operational standards.
• Work collaboratively with other hotel departments to strengthen the overall guest experience.

Qualifications

• Previous management experience within a hotel spa, leisure centre, fitness club, wellness facility or similar environment.
• Broad knowledge of spa, leisure, fitness and membership operations.
• A recognised qualification in spa therapy, fitness, leisure management or a related discipline would be an advantage.
• Pool Plant Operator, lifeguarding or relevant leisure qualifications would be beneficial.
• Strong commercial awareness with experience driving revenue and managing departmental performance.
• Experience managing budgets, payroll, memberships, retail products or sales targets.
• Proven ability to lead, motivate and develop a multidisciplinary team.
• Excellent people-management and relationship-building skills.
• Confidence engaging with colleagues, hotel guests, members, suppliers and external partners.
• Strong understanding of health and safety, risk management and compliance within a leisure environment.
• A proactive, organised and solutions-focused leadership style.
• Ability to balance commercial priorities with exceptional guest and member experiences.
• Flexibility to work according to operational requirements, including evenings, weekends and public holidays.

An Award-Winning Workplace

Proud to be recognised as:

Great Place to Work® Certified
Ireland's Best Workplaces™ 2026
Ireland's Best Workplaces in Hospitality™ 2026
Ireland's Best Workplaces for Women™ 2026

A Culture That Develops Leaders

At The iNUA Collection, we believe great leaders create great workplaces. We empower our managers to make an impact, develop high-performing teams and contribute to the commercial success of our hotels.

Through coaching, mentoring and professional development opportunities, we support our leaders to Learn, Evolve and Thrive while building rewarding careers within our growing collection.

More Than Just a Job

✓ Leadership development through iNUA Academy
✓ Coaching, mentoring and succession-planning opportunities
✓ Autonomy to shape the department's commercial and operational direction
✓ Opportunities to develop your commercial, operational and people-management experience
✓ Cross-property career opportunities within our growing collection of hotels
✓ Opportunities to progress into senior hotel-management positions
✓ Colleague and Friends & Family rates across iNUA hotels
✓ Recognition programmes that celebrate individual and team success

If you are a commercially minded spa and leisure professional, a confident people leader and passionate about delivering exceptional guest and member experiences, we'd love to hear from you.

Join Radisson Blu Hotel & Spa, Limerick and become part of an award-winning team where you can Learn, Evolve and Thrive.