Posted 15 August, 2026
Sr Account Manager
Jobgether
Ireland
Full Time
Reference: 113_728854_48c2d3cd-3ac0-48ac-b485-5b38134d031a
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Account Manager based in Ireland.
This is a senior commercial role focused on owning customer revenue and long-term account growth across a portfolio of mid-market and enterprise clients.
You will lead renewals, identify expansion opportunities, and develop strategies that deepen customer value and retention.
The role combines strategic account management with hands-on commercial ownership and disciplined forecasting.
You will build trusted, multi-threaded relationships with stakeholders ranging from day-to-day users to Directors and VPs.
Working closely with Customer Success, Sales, Finance, and Legal, you will help customers unlock greater value and drive sustainable growth.
The environment is collaborative, data-driven, and highly autonomous, with a strong emphasis on ownership, commercial judgment, and customer outcomes.
This is an opportunity to make a measurable impact within a global B2B SaaS environment while managing meaningful revenue responsibility.
Accountabilities
- Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
- Drive account growth by helping customers adopt solutions more strategically, identifying new use cases, and clearly communicating business value and ROI.
- Build and maintain accurate renewal and expansion forecasts using a structured, repeatable, and data-driven methodology.
- Develop multi-threaded relationships across customer organizations, from operational stakeholders to senior executives, becoming a trusted commercial advisor.
- Partner closely with Customer Success to monitor account health, strengthen retention strategies, and identify opportunities for expansion.
- Collaborate with Sales on expansion opportunities and engage Finance and Legal when managing complex commercial agreements and renewals.
- Monitor usage data, customer health indicators, and account performance to inform commercial decisions and proactively identify risks and opportunities.
- Take ownership of the customer portfolio and continuously refine account strategies based on business performance, customer needs, and market insights.
Requirements:
- 3+ years of experience in Senior Account Management, Sales, Customer Success, or a comparable SaaS commercial role with direct responsibility for revenue; 5+ years is preferred.
- Proven experience managing a substantial book of business, ideally around $5M ARR and predominantly within the mid-market segment.
- Demonstrated success growing customer spend through genuine expansion, adoption, and value articulation rather than relying primarily on overages or contractual true-ups.
- Strong understanding of B2B SaaS commercial models, customer retention, expansion strategies, and revenue ownership.
- Ability to explain and apply a clear forecasting methodology, using data and sound commercial judgment rather than intuition alone.
- Comfortable working with usage data, customer health scores, dashboards, and other performance indicators to guide account strategy.
- Excellent communication and presentation skills, with the ability to influence both technical and non-technical stakeholders.
- Strong relationship-building skills and the ability to develop trusted partnerships across multiple levels of a customer organization.
- Highly organized, commercially minded, and proactive, with strong ownership of customer outcomes and business performance.
- Must be based in the Netherlands.
Benefits:
- Competitive starting salary of $141,400-$228,500, or the equivalent in local currency, depending on experience and applicable market adjustments.
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families.
- 16 weeks of paid parental leave.
- Unlimited paid time off.
- Remote-work and wellness stipends.
- Professional development budget to support ongoing learning and career growth.
- Flexible, globally distributed working environment.
- Collaborative culture centered on empathy, transparency, responsibility, and customer value.
- Opportunities to work with a diverse portfolio of mid-market and enterprise customers in a global B2B SaaS environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
