Sales & Customer Support Healthcare

Sales & Customer Support Executive - Healthcare Sales

We are looking for a dynamic and customer-focused Sales & Customer Support Executive to join our expanding Healthcare Sales team.

The successful candidate will be commercially minded, highly organised, and an excellent communicator with strong relationship-building, persuasion, and negotiation skills. You will play a key role in delivering exceptional customer service while driving sales growth and maintaining long-term customer relationships.

Key Responsibilities

• Build and maintain strong relationships with healthcare customers through inbound and outbound telephone communication.
• Understand customers' individual needs and provide appropriate product recommendations and solutions.
• Achieve and exceed sales targets by increasing order values through upselling and cross-selling.
• Complete a structured weekly outbound call programme.
• Retain and develop existing customer accounts while identifying and securing new business opportunities.
• Process customer orders received via phone, email, and web.
• Prepare quotations and process customer payments accurately and efficiently.
• Maintain an up-to-date awareness of industry developments, market trends, and customer needs.
• Share relevant market and customer feedback with the wider business to support continuous improvement.

Requirements

• Previous experience in telesales, retail sales, or a similar customer-facing sales role.
• A confident, professional, and friendly telephone manner.
• Excellent attention to detail with strong administrative and IT skills.
• Strong organisational and time management skills, with the ability to prioritise and multitask effectively.
• Ability to work independently using your own initiative, while also contributing positively as part of a team.

What We're Looking For

• A customer-first approach with excellent communication skills.
• Strong sales, negotiation, and relationship-building abilities.
• A proactive, results-driven attitude with a focus on achieving targets.
• A willingness to learn and develop within a growing healthcare sales environment.

Location: This is a full-time, on-site position based at our premises in Limerick.