Retail Customer Assistant - Nights

Retail Customer Assistant - Nights

Location:Blackthorn Amusements, Bridgend | Job Type: Part-time 16 hours per week| On-Site

Who We Are

Coastline Gaming has been at the forefront of gaming and entertainment in Ireland for over 40 years. We operate nine venues across the country and a growing portfolio of online brands - making us one of the most established and ambitious operators in the Irish market.

We're not just keeping up with the industry. We're setting the standard - investing in our venues, our technology, and most importantly, our people. Every club we open reflects our belief that great entertainment starts with a great team.

This role is 16 hours per week, 8 hours shifts, 2 nights per week from Midnight- 8:00AM.

The Role

As a Customer Assistant, you'll be the face of the venue - the first person customers see and the one they come to with questions. You'll support cash transactions, keep the floor looking its best, and make sure every visitor feels welcome and looked after.

This is a people-first role. If you naturally make others feel at ease, you're calm under pressure, and you take pride in doing things properly - you'll fit right in.

Key Responsibilities

• Deliver standout customer service - welcome every guest, answer questions, and make people feel at home

• Manage cash transactions - handle payouts, floats, and all cash operations with speed and accuracy

• Support promotions - let customers know about current offers, events, and our Vantage Club loyalty programme

• Keep the venue looking its best - maintain high standards of cleanliness and presentation across the floor, supporting with cleaning procedures as required

• Assist with opening and closing procedures as part of the shift team

What We're Looking For

• At least 1 year's experience in retail, hospitality, or customer-facing roles (direct gaming experience is not required - we'll teach you the industry)

• Cash handling confidence - you've worked a till, handled floats, or managed transactions before

• A genuine people person - warm, approachable, and comfortable engaging with a wide range of customers

• Reliable and team-oriented - you show up, you support your colleagues, and you take pride in your work

• Good attention to detail - particularly with cash and compliance

You must be 18 or over to apply.

What We Offer

• Full training provided - we'll teach you everything you need to know about the gaming industry

• Real career progression - many of our Supervisors and Managers started as Customer Assistants. Coastline promotes from within

• Stable, established employer & growing - 40+ years in the industry, nine venues, multiple online brands, and still expanding. Your career grows with us

How to Apply

Apply directly here!