Senior Business Analyst

This is a contract opportunity for someone who has strong Business Analysis experience within General Insurance or Financial Services and can quickly establish themselves as a trusted partner to business and technology stakeholders.

You will be comfortable leading requirements-gathering workshops, translating business needs into clear technical requirements, and managing change initiatives from inception through to delivery. This role would suit a proactive and solutions-focused Business Analyst who thrives in a fast-paced environment, can manage multiple priorities simultaneously, and is confident working across business, technology, and third-party vendors.

The successful contractor will have excellent stakeholder management skills and be able to navigate complex regulatory and governance environments while ensuring high-quality business outcomes and successful project delivery.

Key Responsibilities

• Lead and facilitate business requirement workshops with stakeholders across the organisation.
• Elicit, analyse, document, and validate business requirements, securing stakeholder sign-off where required.
• Translate business requirements into functional and technical specifications for development and testing teams.
• Work closely with third-party IT partners to ensure requirements are accurately understood and delivered.
• Support development and testing teams throughout the project lifecycle, providing clarification and business context as required.
• Collaborate with key business support functions including Compliance, Legal, Risk, Data Protection, and other governance teams.
• Identify, manage, and escalate project risks, issues, and dependencies to ensure successful delivery outcomes.
• Take ownership of change requests and manage the end-to-end change lifecycle from initiation through to implementation.
• Support solution design activities, ensuring proposed solutions align with business objectives and customer outcomes.
• Produce and maintain high-quality business analysis documentation, including requirements, process maps, impact assessments, and change artefacts.
• Facilitate effective communication between business stakeholders, technology teams, and external partners.
• Ensure all activities comply with internal governance, regulatory standards, and agreed delivery frameworks.

Skills and Experience

• Proven experience working as a Business Analyst within General Insurance, Financial Services, or a similarly regulated environment.
• Demonstrable experience delivering business change initiatives and transformation projects.
• Strong requirements gathering, analysis, process mapping, and solution design experience.
• Experience translating business requirements into technical specifications and supporting development teams through delivery.
• Knowledge of EDI systems and processes would be highly advantageous.
• Strong stakeholder management experience across business, technology, governance functions, and third-party suppliers.
• Experience working with Compliance, Risk, Legal, Finance, and operational teams.
• Excellent communication, facilitation, presentation, and interpersonal skills.
• Strong decision-making, prioritisation, and problem-solving capabilities.
• Ability to manage multiple workstreams and deadlines within a fast-paced environment.
• Highly organised with strong attention to detail and ownership of deliverables.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Experience supporting both Agile and Waterfall delivery environments would be beneficial.

Please ensure that you attach an up-to-date CV to your application.

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week, combining the benefits of flexibility with time together with colleagues.

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact the recruitment team.