Purpose of role:The purpose of this post is to provide Telephonist services to the hospital's switchboard
Essential criteria:
- Have obtained a minimum of Leaving Certificate at Level 4/5 of the QQI Framework or equivalent qualification in line with the framework.
- Experience of working in a busy customer/patient service environment.
- Must be available to work a variety of shift patterns including weekends, evenings, nights (Including Public Holidays) The Switchboard Department operates 24/7, 365 days a year within a hospital environment.
- You must be flexible.
- Demonstrates satisfactory experience, which encompasses demonstrable similar skills to the position.
- Excellent communication skills both verbally and written.
- Experience with Microsoft package, i.e. Outlook and Excel etc.
- Experience of working within a fast paced and busy environment
