National Account Executive

National Account Executive

REPORTS TO: Head of Retail

DIRECT REPORTS: None

ABOUT RICHMOND

At Richmond, we don't just build brands-we ignite them. As Ireland's leading trend-spotting premium brand builder, we've been shaping the future since 1992. Our mantra is simple: Where Great People Meet Great Brands. We don't just hire employees; we bring on bold, agile, and energetic innovators who thrive on shaking up the status quo. We're not just about distributing products-we're about disrupting the market, challenging the norms, and launching game-changing ideas and products that leave a lasting impact.

JOB DESCRIPTION

This is an excellent opportunity to join Ireland's leading brand building FMCG organisation. Reporting to the Commercial Manager - Retail, this role is an essential component to the broader Sale Team structure - supporting the National Account Management team by ensuring the highest level of customer focus, cross functional engagement, and information accuracy. You have a customer focused mindset, pride yourself on getting it right "first time, every time" and ensuring the smooth management of all customer accounts across a variety of business channels. You are the key contact for day-to-day enquiries from both internal and external sources and proactively work with our Marketing, Finance, Logistics, Category and Field Sales Teams.

KEY RESPONSIBILITIES

• Liaise with brand managers on product launches and gather and maintain all necessary data.
• Prepare and submit Promotional Submissions to accounts in adherence with submission deadlines.
• Compile New Line Forms for accounts whether that be in Excel, Word or online platforms.
• Communicate all account promotional activity, account listings and pricing to our Field Sales Team.
• Proactively prepare monthly sales reports and circulate them to the relevant internal and external contacts.
• Complete effectively all ad hoc tasks that are deemed necessary by the National Accounts Team and our accounts.
• Book meetings, take minutes and manage NAM diaries as required.
• Brandbank key contact - organise new sku set up and approve as necessary.
• Maintain and track promotional activity and account Joint Business Plans.
• Become proficient in our internal systems; Power BI, Navision and Exceedra.
• Establish and develop relationships with the relevant people in our accounts whether that be the buyers or their support teams.
• Work effectively with other business functions as required.

KNOWLEDGE, SKILLS AND EXPERIENCE

• 1-3 years' experience in sales support, wholesale operations, or retail back-office functions.
• Previous experience in a field sales role desirable but not essential.
• Approachable and collaborative with a solution-oriented growth mindset.
• High attention to detail, and the ability to act with pace and urgency.
• Strong communication & organisational skills, with an ability to stay focused on assigned tasks and prioritise effectively.
• A resilient self-starter with an ability to work on own Initiative.
• FMCG experience in Irish Retail or Wholesale sectors is an advantage.
• Familiarity with B2B sales environments and supporting account managers or field sales teams.
• Computer literate with a high level of proficiency in Microsoft PowerPoint, Word and Excel and the competence to quickly acquire a working knowledge of other Richmond IT systems and processes.