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Posted 18 July, 2026

People Manager - ROI Retail

Marks & Spencer
Dublin 1,IE,D01 YE83 Full Time
Reference: 218_552977_123131

KEY ACCOUNTABILITIES & RESPONSIBILITIES

Develop Remarkable People

  • Coordinate all Colleague Manager moves, ensuring a robust succession plan is in place across stores.

  • Enable a pipeline of diverse Colleague Managers by working with the Store Managers, RPP and ALP to identify RLA talent, and building development plans.

    Drive High Performance

  • Support Store teams to deliver people processes to a high standard e.g. colleague engagement, performance management and absence

  • Support the Regional People Partner & Regional Manager(s) with regional People Activity as required, e.g. Pulse Survey

  • Support store teams to proactively manage and improve the performance of the bottom 10%

    100% Accurate Execution

  • Work with the RPP to identify regional risk including absence cases, performance needs and training.

  • Work with the ALP to identify newly appointed TMs and provide follow up coaching to ensure success in role.

  • Champion People System transformation programmes

  • Analyse People Data and Insights Making Recommendations to Follow Through Actions.

  • Use data to identify opportunities to coach Store Managers and drive improvement, prioritising presence in opportunity stores.

  • Promote the use of MyHR and Colleague Services in Stores, driving self-service compliance in operational people processes.

    Employee Relations

  • Work with central Employee Relations team to provide advisory support to management teams on all ER activity

  • Support with absence and disciplinary cases, grievances and appeals as required.

  • Support with submissions for third party cases eg. WRC, Labour Court

  • Work effectively with the rest of the Ireland People Team, by contributing ideas and expertise and acting as a fully participative team member to assist colleagues in the delivery of all elements of the People Plan and to be a high performance team.

ESSENTIAL

  • Minimum 3 years' experience in a People Role

  • Full clean drivers' license

  • Fully mobile across ROI region

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