Specialist, Client Processing

Job Description

We're seeking a future team member for the role of Specialist, Trade Support to join our Pershing EMEA Trade Support team. This role is located in Dublin, Ireland and is hybrid.

Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners, and advisers across EMEA. We provide sophisticated front-end technology and flexible middle-office capabilities with execution, settlement, and custody services. These offerings are supported by a robust regulatory and compliance framework, as well as deep client asset expertise.

In this role, you'll make an impact in the following ways:

• Providing day-to-day support to Pershing trading desks and clients across a range of trade support activities.
• Managing queries from clients and counterparties, ensuring timely, accurate, and professional resolution.
• Liaising with internal teams and external counterparties to support timely trade booking and settlement.
• Performing daily reconciliation of broker-to-broker trade bookings and investigating any discrepancies identified.
• Investigating and resolving complex operational queries with a strong focus on risk mitigation, control, and client service.
• Contributing to process improvement initiatives that enhance operational efficiency, accuracy, and the client experience.
• Demonstrating a continuous learning mindset and proactively seeking opportunities for self-development and growth.
• Supporting an increasingly digital operating model by embracing new technologies, including AI-enabled tools, to improve workflows and outcomes.

To be successful in this role, we're seeking the following:

• Experience in, or knowledge of, middle-office and/or back-office processes within financial services preferred.
• Strong analytical and problem-solving skills, with the ability to understand complex operational processes and investigate issues effectively.
• High attention to detail and a strong commitment to accuracy.
• Experience working with clients, customers, counterparties, and internal stakeholders in a service-oriented environment.
• Proactive and solutions-focused, with the confidence to take initiative and drive issues to resolution.
• Proficiency in Microsoft Excel.
• Strong risk awareness and control mindset.
• Ability to work effectively under pressure, manage competing priorities, and meet tight deadlines.
• Strong collaboration skills and the ability to work effectively as part of a team.
• Demonstrated commitment to continuous improvement and operational excellence.
• Comfort working in an evolving, technology-enabled environment, with openness to adopting AI and automation tools to improve efficiency, accuracy, and client outcomes.
• Ability to identify repetitive or manual tasks and contribute ideas to simplify processes, reduce operational breaks, and improve straight-through processing.
• Interest in using data, workflow insights, and operational metrics to support process optimization and continuous improvement.
• Willingness to partner across Operations, Technology, and Risk teams to support the controlled and compliant adoption of digital capabilities.

About Us

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.