Posted 15 July, 2026
Group Skills & Standards Trainer
Dalata Hotel Group plc
Dublin, Dublin D18 C9C5, Ireland
Full Time
Reference: 700217069
We are now recruiting for a Group Skills & Standards Trainer to assist with the delivery of the groups on the job skills development strategy for Dalata Academy. This position will work within a well-structured and organised L&D function and Group HR team and will report to the Group Learning & Development Manager.
More About The Ideal Candidate
Benefits
More About The RoleThis role is a permanent full time role and the following will be the main duties of the role.
The position will be primarily based travelling around our hotels in Ireland , Northern Ireland, UK and Europe. An average week will consist of three days a week delivering training in our hotels and two days delivering virtual training, admin, planning, designing training content and team meetings.
This role is based in Dublin.
About us
Dalata Hotel Group - we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Apply for this job
More About The Ideal Candidate
- We are looking for an experienced enthusiastic & motivated self-starter for this role who will work as part of the Group L&D team.
- A passionate and confident facilitator with proven experience delivering skills-based training in hospitality environments.
- Experience in Food & Beverage and Accommodation in a hotel setting is essential. Experience in Front Office is an advantage.
- Ability to adapt training delivery to different audiences and learning styles.
- Excellent communication and stakeholder management skills.
- Strong PowerPoint experience is desired.
- Full Driving Licence holder with access to own car is essential.
Benefits
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata hotel
- 30% off Friends & Family rate
- Pension access (Ask your HR Manager for local pension information)
- Performance-related bonus plan
- Development Opportunities through our Dalata Academy- to support your career journey
- Free employee meals on duty
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
More About The RoleThis role is a permanent full time role and the following will be the main duties of the role.
- Deliver skills training workshops as per training needs in the hotels across the portfolio;
- Assist with the pre-opening skills training for our new builds;
- Deliver training one to one and in group settings for our teams;
- Focus on Customer Care and embed high standards of customer care across all training;
- Support the design of training materials with the Group L&D Team;
- Monitor training effectiveness through feedback, operational metrics and performance indicators.
- Conduct skills audits and identify development opportunities aligned to hotel business needs.
- Utilising current Dalata Academy materials and tools;
- Deliver content for Heart of Hospitality customer experience programme;
- Deliver modules and content, as well as assist programme management with our Train the Trainer, Stepping Up and Reach programmes;
- Contribute and assist with Dalata Academy projects.
The position will be primarily based travelling around our hotels in Ireland , Northern Ireland, UK and Europe. An average week will consist of three days a week delivering training in our hotels and two days delivering virtual training, admin, planning, designing training content and team meetings.
This role is based in Dublin.
About us
Dalata Hotel Group - we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Apply for this job
