Head of Product
Overview
We are seeking a Head of Product to lead and scale our product function within a high-growth B2B SaaS organisation. Reporting to the Chief Product Officer, this role will be responsible for driving product execution, strengthening product management capabilities, and ensuring alignment between product strategy and delivery.
You will work closely with senior leadership, including the Chief Product Officer and Chief Technology Officer, to translate strategic priorities into clear, executable product plans. A key aspect of this role will involve direct engagement with our largest enterprise customers, ensuring that critical initiatives are delivered successfully while shaping the evolution of the product during a pivotal phase of development.
Key Responsibilities
Product Leadership & Execution
Lead the day-to-day execution of the product function, ensuring delivery aligns with strategic objectives
Own and evolve product management practices to support scale, efficiency, and quality
Oversee Agile/Scrum processes and ensure consistent delivery across distributed teams
Strategic Alignment
Partner with the Chief Product Officer to translate product vision and strategy into actionable roadmaps
Work closely with executive leadership to align product priorities with broader business objectives
Contribute to strategic planning and product direction
Enterprise Customer Engagement
Work directly with key enterprise customers
Lead product alignment on critical client projects, ensuring delivery meets both customer expectations and internal strategic goals
Translate customer requirements into scalable product capabilities
Act as a senior product representative in customer discussions where required
Cross-Functional Leadership
Collaborate with Engineering leadership, including the Chief Technology Officer, to align product and technical delivery
Work with Design, Sales, Marketing, and Customer Success leaders to ensure cohesive product development and go-to-market execution
Act as a central point of coordination across functions
Product Operations & Process Excellence
Establish and scale best-in-class product management processes and governance
Improve delivery predictability, resource planning, and execution discipline
Drive continuous improvement across the product lifecycle
Customer & Market Insight
Lead customer discovery and feedback initiatives to inform product direction
Ensure product decisions are grounded in customer needs and market dynamics
Balance immediate client delivery requirements with longer-term product strategy
Data-Driven Product Management
Define, implement, and track key product and growth metrics
Embed a data-driven approach to prioritisation and decision making
Provide clear reporting and insights to leadership stakeholders
Innovation & Tooling
Champion the use of modern tools, including AI, to improve product workflows and delivery efficiency
Identify opportunities to enhance speed and quality through automation and improved tooling
Qualifications
Required
7+ years' experience in product management within B2B SaaS environments
Proven experience operating at a senior level, working with executive stakeholders and enterprise clients
Strong track record of leading product execution in distributed or remote teams
Deep understanding of Agile/Scrum methodologies and product delivery frameworks
Experience establishing or scaling product management processes
Excellent stakeholder management, communication, and leadership skills
Strong analytical capabilities with experience driving data-informed decisions
Hands-on experience with tools such as JIRA, Confluence, and Figma
Preferred
Experience in payments, fintech, or cybersecurity domains
Experience working with large enterprise customers and complex integrations
Familiarity with AI tools and their application in product management
Success Measures
First 3 Months
Establish clear product operating rhythms and delivery processes
Build strong working relationships with key enterprise customers and internal stakeholders
Ensure transparency and alignment on roadmap and priorities
3-6 Months
Improve delivery predictability and reduce rework
Successfully support delivery of key enterprise customer initiatives
Strengthen requirements quality and execution discipline
Implement data-driven frameworks for product decision making
Ongoing
Deliver strategic product initiatives aligned to both customer and business needs
Maintain strong alignment across executive and cross-functional stakeholders
Build scalable product processes to support continued growth
About the Role
This is a senior leadership role offering the opportunity to shape and scale the product function within a growing SaaS organisation at a critical stage of its evolution. You will play a central role in balancing near-term delivery for key enterprise clients with the longer-term development of a scalable, market-leading product.
