Commercial Account Handler

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher Ireland, we're proud to be part of the Arthur J. Gallagher Group, one of the world's leading insurance brokerage, risk management and consulting organisations. With a heritage dating back to 1927 and a global presence spanning more than 130 countries, Gallagher combines international strength with local expertise.

In Ireland, our team brings together over 100 years of combined insurance experience, delivering tailored business, personal and financial insurance solutions that help protect what matters most to our clients. As we continue to grow, we're looking for a talented Commercial Account Handler to join our team in Kilkenny.

This is an excellent opportunity for an experienced insurance professional who enjoys building strong client relationships, providing expert advice, and delivering exceptional service.

Working closely with clients, insurers and colleagues, you'll play a key role in managing commercial insurance portfolios, supporting renewals, handling policy administration and ensuring clients receive the best possible outcomes.

How you'll make an impact

• Building and maintaining strong client relationships, becoming a trusted advisor to your portfolio.
• Managing renewals, obtaining terms from insurers and identifying alternative solutions where appropriate.
• Handling mid-term adjustments efficiently and proactively.
• Preparing accurate client documentation and ensuring all records are maintained correctly.
• Managing client and insurer queries with professionalism and attention to detail.
• Processing policies, confirming cover and obtaining outstanding documentation.
• Preparing policy documentation, debit notes and summaries of cover.
• Supporting credit control activities and resolving account queries promptly.
• Ensuring compliance with all regulatory, legal and company requirements.

About you

• Experience in a Commercial Account Handler or similar insurance role within a brokerage or insurance environment.
• Certified Insurance Practitioner (CIP) qualification (mandatory for this MCC-regulated role).
• Strong knowledge of the commercial insurance market, products and services.
• Excellent communication and relationship-building skills.
• Strong organisational abilities with exceptional attention to detail.
• Experience managing competing priorities and working effectively in a fast-paced environment.
• Confidence engaging with clients, insurers and colleagues at all levels.