Posted 04 July, 2026
Retail Customer Assistant - Nights
Coastline Gaming
Cork, Cork, Ireland
Full Time
Reference: 1563348566
Retail Customer Assistant - Nights
Location: Victoria Casino, Cork| Job Type:Part-Time, 16 hours, 2 nights per week, 11:00pm - 7:00am | On-Site
Who We Are
Victoria Casino, Cork is a cornerstone of the local entertainment scene. As a key brand within the Coastline Gaming family, we are dedicated to creating unforgettable customer experiences in a vibrant and welcoming environment. For over 40 years, Coastline Gaming has operated premier land-based casinos and our rapidly growing online brands. We are a multi-channel, customer-obsessed company committed to delivering world-class entertainment to our players.
The Role
As a Customer Assistant, you'll be the face of the venue - the first person customers see and the one they come to with questions. You'll support cash transactions, keep the floor looking its best, and make sure every visitor feels welcome and looked after.
This is a people-first role. If you naturally make others feel at ease, you're calm under pressure, and you take pride in doing things properly - you'll fit right in.
Hours of work are 11pm - 7am including weekends.
Key Responsibilities
What We're Looking For
You must be 18 or over to apply.
What We Offer
How to Apply
Apply directly here!
Location: Victoria Casino, Cork| Job Type:Part-Time, 16 hours, 2 nights per week, 11:00pm - 7:00am | On-Site
Who We Are
Victoria Casino, Cork is a cornerstone of the local entertainment scene. As a key brand within the Coastline Gaming family, we are dedicated to creating unforgettable customer experiences in a vibrant and welcoming environment. For over 40 years, Coastline Gaming has operated premier land-based casinos and our rapidly growing online brands. We are a multi-channel, customer-obsessed company committed to delivering world-class entertainment to our players.
The Role
As a Customer Assistant, you'll be the face of the venue - the first person customers see and the one they come to with questions. You'll support cash transactions, keep the floor looking its best, and make sure every visitor feels welcome and looked after.
This is a people-first role. If you naturally make others feel at ease, you're calm under pressure, and you take pride in doing things properly - you'll fit right in.
Hours of work are 11pm - 7am including weekends.
Key Responsibilities
- Deliver standout customer service - welcome every guest, answer questions, and make people feel at home
- Manage cash transactions - handle payouts, floats, and all cash operations with speed and accuracy
- Support promotions - let customers know about current offers, events, and our Vantage Club loyalty programme
- Keep the venue looking its best - maintain high standards of cleanliness and presentation across the floor, supporting with cleaning procedures as required
- Assist with opening and closing procedures as part of the shift team
What We're Looking For
- At least 1 year's experience in retail, hospitality, or customer-facing roles (direct gaming experience is not required - we'll teach you the industry)
- Cash handling confidence - you've worked a till, handled floats, or managed transactions before
- A genuine people person - warm, approachable, and comfortable engaging with a wide range of customers
- Reliable and team-oriented - you show up, you support your colleagues, and you take pride in your work
- Good attention to detail - particularly with cash and compliance
You must be 18 or over to apply.
What We Offer
- Full training provided - we'll teach you everything you need to know about the gaming industry
- Real career progression - many of our Supervisors and Managers started as Customer Assistants. Coastline promotes from within
- Stable, established employer & growing - 40+ years in the industry, nine venues, multiple online brands, and still expanding. Your career grows with us
How to Apply
Apply directly here!
