Group Sales Support

Job Description

Your role: As Group Sales Support, you will drive consistent performance across Onic by managing the end-to-end delivery of seminar programmes, optimizing CRM systems, implementing best practice and ensuring the teams are adhering to group sales processes. Providing centralized sales support across all Onic local sales teams. This role ensures high standards in data management, staff training, and the implementation of group-wide sales initiatives and integration of new products. This position can be based in Dublin or Cork.

Day to day you will:

Seminar Management & Delivery

• Logistics: Coordinate internal and external seminar programmes, managing data builds, scheduling, and session analysis for all stations.
• Quality Control: Oversee sales tracking, e-shots, and client retention efforts to ensure smooth delivery and programme growth.
• Reporting: Liaise with Traffic Managers to ensure scheduling accuracy and produce monthly performance reports for stations without dedicated support staff.

CRM Optimization & Training

• System Ownership: Act as the primary lead for CRM functionality, bug detection, and development within budget.
• User Support: Train "Super-Users" and station staff; maintain the "Guide to Basics" and error-reporting structures.
• Data Compliance: Serve as the GDPR Data Processor and lead for e-shot logistics and database hygiene.

Revenue innovation & Systems Integration

• New Revenue Streams: Actively participate in identifying, evaluating and launching new revenue opportunities across all our media platforms
• Creative Sales Tools: Introduce and champion new creative sales tools, embracing the evolution of the modern media era.
• Platform Integration: Oversee the seamless integration of the Adserve platform across the business.

Sales Support & Insight

• Initiative Management: Plan, implement, and track group-wide sales initiatives and training, providing milestone reporting to senior management.
• Market Research: Manage the Group Insight function, providing listenership statistics (Mediastar) and research for sales collateral.
• Content Production: Oversee the creation of digital marketing content, including video testimonials and media packs.

Stakeholder Engagement

• Consultancy: Identify training needs for station teams and provide guidance to local Sales Support staff where they exist.
• Partnerships: Manage relationships with external CRM providers and project managers to ensure system improvements.

We are Onic: Every day our audiences welcome us into their lives and allow us to share their day through. Individually and collectively in every setting and at any time of the day we are their trusted companion. Their trust allows us to connect in a deep and meaningful way across our audio, digital and online platforms. The fusion of the strength of our heritage and our cutting edge innovation enables us to deliver what our communities want, when they want it. We're about connecting and cultivating communities of loyal listeners, online and on-air. With a monthly media footprint of over 10 million across on air and digital we have real broadcast coverage across Ireland. A national network that is proudly local and boldly vocal about what makes you - and us - unique. We know when to turn up the volume and when to dial it back. We're all about celebrating local culture while staying tuned in to global trends. Our fresh, inclusive outlook means we can meet the needs of our local yet diverse communities while still connecting with a savvy, worldly audience. For more check out Onic.ie

Life at News

Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.

We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy.

At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society.

Benefits

Some of our benefits include:

• 'Bikes for Work' ' scheme
• Up to 60% discount on Harper Collins books
• Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
• Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
• Access to wellbeing benefits such as EAP, physio/massage and counselling
• A generous pension scheme with employer contributions of up to 5%
• Wide range of training available, plus full LinkedIn Learning access
• 25 days holiday, plus bank holidays and up to 4 volunteering days per year

We are committed to providing an inclusive recruitment process. If you require reasonable adjustments due to a disability or health condition at any stage of your application or interview, please let us know. You can contact us at [email protected] to discuss how we can support you to perform at your best.