Director, POM Product Management

Job Description

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Director POM Management (Product Owner - EMEA ETF Fund Accounting) to join our EMEA Fund Accounting product team. This role is based in Dublin, Ireland.

In this role, you'll make an impact in the following ways:

• Define and communicate a clear product vision aligned to EMEA ETF servicing and fund accounting needs, ensuring capabilities support accurate, timely, and controlled ETF operations across daily NAV, basket processing, create/redeem activity, and client outcomes.
• Build and maintain a multi-quarter roadmap balancing client priorities, regulatory requirements, operational efficiency, exchange and market ecosystem dependencies, and risk controls; translate strategy into well-structured epics, features, and user stories with crisp acceptance criteria and measurable outcomes.
• Own and prioritize the backlog to maximize value; lead backlog refinement, sprint planning, and review ceremonies with Engineering and Operations; ensure stories meet "definition of ready" and increments meet "definition of done," including testing, resiliency, and control requirements.
• Represent ETF operating model requirements in product decisions, including creation/redemption workflows, basket composition and dissemination, AP/market maker interactions, intraday NAV/IIV support, cash and in-kind processing, and oversight of primary and secondary market event impacts.
• Incorporate ETF-specific operational scenarios such as index changes, rebalances, corporate actions, market holidays, exchange-specific considerations, and high-volume event days into product design, readiness planning, and control frameworks.
• Partner with upstream and downstream teams across custody, pricing, data sourcing, portfolio accounting, transfer agency, fund administration, distribution, tax, and financial reporting to enable end-to-end straight-through processing (STP) and robust control coverage across the ETF lifecycle.
• Serve as the primary contact for Operations, Technology, Client Service, Product, and Risk/Compliance stakeholders across EMEA; run demos, capture feedback, and drive adoption and training for new ETF capabilities; communicate release plans, milestones, and impacts at appropriate cadences.
• Coordinate release readiness (UAT, regression, production checklists, runbooks) with Technology and Operations; embed ETF-specific control requirements into product design, including basket validation, authorized participant activity oversight, intraday data quality monitoring, reconciliations, entitlements, and auditability.
• Track and improve performance using KPIs (e.g., NAV timeliness, basket accuracy, create/redeem processing timeliness, intraday data quality, break rates, cycle time, defect escape rate, and adoption); identify and manage cross-team dependencies; proactively surface risks, mitigation plans, and escalation paths.

To be successful in this role, we're seeking the following:

• Sufficient years of experience in product ownership or business/product analysis within financial services; 5-8 years focused on fund accounting, ETF servicing, or broader asset servicing.
• Strong working knowledge of ETF operating models, including creation/redemption processes, baskets, AP and market maker ecosystem, intraday NAV/IIV considerations, exchange/trading impacts, index events, and related fund accounting processes.
• Strong understanding of core fund accounting disciplines such as NAV production, pricing, corporate actions, reconciliation, financial reporting, and the operational nuances of ETF structures in EMEA markets.
• Proven success owning a backlog and delivering complex builds in an agile environment; ability to write high-quality user stories and acceptance criteria; familiarity with agile tooling (e.g., Jira or similar).
• Comfort with data and systems integration concepts, including APIs, reference and pricing data, intraday data flows, reconciliation, and reporting.
• Excellent stakeholder management, communication, and decision-making skills; able to balance client, operations, technology, product, and risk perspectives in a fast-paced ETF environment.
• Bachelor's degree in Business, Finance, Accounting, Technology, or related field; advanced degree or professional certifications (e.g., CSPO/PSPO) are a plus.

About Us

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.