Sales Support Specialist - Technical Administration
At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
EL Technical & Design Promotion Manager__
Job Summary
In this role, you will have the opportunity to support the assigned Sales organization and customers during the technical non-conformance process. Each day, you will serve as a key technical resource in the assigned area. You will alsoshowcaseyourexpertiseby preparing technical descriptions of the products andtechnology, andpreparing final documentation.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here createsrealimpact out there.
What'sin it for you?
We want you to bring your full self to work-your ideas, your energy, your ambition.You'llhave the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work createsimpactyou can see and feel, every day.
Your Role and Responsibilities
In this role,you'llhelp run what runs the world, by taking on meaningful work that drives real impact.
-Work model:hybrid from our Dublin office
Offering advice and solutions on inquiries from customers/channels about ABB products/systems/applications.
Performing analytic and diagnostic studies todeterminetheoptimaltechnical solution to meet customer needs and address complex inquiries.
Developing andmaintainingnew salesopportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
Qualifications for the Role
Minimum Level 6 Degree in marketing or similar field
6+ years of experience sales support ora similar role
Proven ability to deliver engaging presentations and develop effective customer relationships
Knowledge in key tools, software such as Microsoft Office, Canva and, AI tools
Electrical knowledge would be a benefit not essential
Mindset to innovate, take ownership, drive improvement
Benefits
As part of our dedication to our employees, ABB Ireland offers an attractive array of benefits which include
Competitive Salary
Private Medical Allowance for Yourself and Family
Competitive Contributory Pension Scheme
Employee Share Acquisition Plan
Open Job Market (Internal Mobility Opportunities, Mentorships & AccessToProjects Globally)
Employee Assistance Programme
Generous Employee Referral Scheme
25Days Annual Leave Plus Bank Holidays
More about us
Join ABB Ireland and be part of a dynamic team that is making a real difference. We offer a supportive and inclusive work environment where you can grow your career, develop your skills, and contribute to impactful work that matters. Together, we are building a sustainable future for generations to come.
ABB Smart Buildings enables optimization of energy efficiency, safety,securityand comfort forany building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division's highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies thatoptimizeenergy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers' carbon reduction strategies.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.#RunWhatRunstheWorld.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Employment Type: Full Time