Salesforce Product Manager

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

The ideal candidate is proficient in Salesforce development best practices, comfortable working across Sales Cloud and Service Cloud, and eager to contribute to a large-scale multi-cloud transformation.

This role partners closely with Product Owners, Business Analysts, QA, Data teams, and senior developers to deliver high-quality features and enhancements.

About You:

Education

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.

Experience

• 3-5 years of hands-on Salesforce development experience.
• Strong development experience with Apex, LWC, Visualforce, and Salesforce automation.
• Experience supporting or building features in Sales Cloud and/or Service Cloud.
• Exposure to integrations, API-based communication, or middleware tools preferred.
• Experience working in Agile delivery environments.

Skills

• Strong understanding of Salesforce data model, security model, governor limits, and performance considerations.
• Proficiency in writing scalable, testable code and using version control tools (Git).
• Strong analytical and problem-solving skills.
• Ability to collaborate with cross-functional teams and communicate clearly.
• Detail-oriented with strong documentation habits.

Certifications (Preferred but not required)

• Salesforce Platform Developer I (highly preferred)
• Salesforce Administrator or Platform App Builder

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Your Role:

Salesforce Development

• Develop and customize solutions using Apex classes, triggers, Visualforce, Lightning Web Components (LWC), SOQL, and Flows.
• Build features across Sales Cloud and Service Cloud, including page layouts, record types, validation rules, automation, queues, assignment rules, and case workflows.
• Participate in development of integrations using REST APIs, platform events, external services, and middleware.
• Maintain and extend declarative components (Flows, Process Builders migration to Flows, approval processes).

Collaboration & Delivery

• Work with Product Owners and BAs to understand requirements and translate them into technical tasks.
• Participate in sprint planning, code reviews, unit testing, and documentation.
• Support QA cycles, deployment activities, and defect resolution.
• Ensure adherence to Salesforce development standards and best practices.

Platform Maintenance & Support

• Troubleshoot platform issues, performance challenges, and integration errors.
• Monitor and improve code quality, scalability, and reusability.
• Stay updated on new Salesforce releases, features, and platform enhancements.