Billing Systems Account & Change Manager

This is a unique, high-impact role that combines technical accounting expertise with change management capability. You will work across Sales, Billing, Finance, and Credit Control to understand the end-to-end revenue cycle, identify weaknesses, resolve legacy issues, and drive improvement. You will be the bridge between where we are today and where we need to be. The right person will be comfortable both in the detail auditing, reconciling billing runs, tracing a PAYG transaction and at a strategic level, building business cases, presenting recommendations, and managing implementation of new processes/systems.

Key Responsibilities:

1) Ledger Audit & Financial Accuracy

• Resolve any account, revenue, debt, and reconciliation gaps that may be highlighted though audit process.
• Working with billing teams to validate billing accuracy across all customer types
• Reconcile entries against billing outputs and identify discrepancies between sales records, billing files, and finance uploads.
• Produce a clear report of findings with prioritised actions to resolve and issues as they arise.

2) End-To-End Process Mapping

• Document the current billing lifecycle from point of sale (through to monthly billing snapshot, invoice production, and credit control monitoring.
• Map PAYG top-up transaction flow from customer top-up through to billing file production and posting.
• Identify manual intervention points, error risks, control weaknesses, and bottlenecks across all departments: Sales, Billing, Finance, and Credit Control.
• Engage with stakeholders in each team to understand day-to-day pain points and data handoff failures.
• Engage with clients on queries

3) Process Improvement & Controls

• Design and implement improved processes, controls, and data standards across the revenue cycle.
• Establish clear ownership, sign-off procedures, and reconciliation checkpoints between departments.
• Reduce reliance on manual intervention in the short term through better data governance.
• Work with credit control to improve debt visibility, ledger accuracy, and collection workflows

4) Billing Platform Assessment & Migration Roadmap

• Assess and document business requirements to feed into a billing replacement/automation project including data migration requirements, integration, and phased implementation plan.
• Contribute to the evaluation of suitable billing and ERP improvement solutions appropriate for an Irish energy supplier at our scale.
• Be responsible for providing the financials to build a business case and migration roadmap for the Property Sales function
• Act as internal lead and key liaison for any third-party implementation partners.

5) Reporting & Stakeholder Management

• Assess and document business requirements to feed into a billing replacement/automation project including data migration requirements, integration, and phased implementation plan.
• Contribute to the evaluation of suitable billing and ERP improvement solutions appropriate for an Irish energy supplier at our scale.
• Be responsible for providing the financials to build a business case and migration roadmap for the Property Sales function
• Act as internal lead and key liaison for any third-party implementation partners.

Skills, Knowledge and Expertise:

Essential

• Accountant Technician with significant business experience with reconciling revenue Demonstrable experience in billing operations, accounts receivable, or revenue accounting within a high-volume environment.
• Strong process mapping and process improvement skills comfortable documenting complex multi-department workflows.
• Experience managing or leading a finance or billing systems change/transformation project.
• Proficient with Sage (50 or equivalent) and advanced Excel.
• Excellent stakeholder management skills able to work across departments and influence without direct authority.
• High attention to detail combined with the ability to see the bigger picture and communicate it clearly.
• Comfortable working in a fast-growing, entrepreneurial environment.

Desirable

• Qualified accountant (ACA, ACCA, CIMA or equivalent) with 4+ years post-qualification experience.
• Experience in the utilities, energy, sector.
• Familiarity with PAYG metering or subscription billing models.
• Knowledge of Irish regulatory requirements for energy billing.
• Experience with ERP implementation or billing platform migration projects.
• Project management qualification (e.g., Prince2, PMP) or change management certification (e.g., Prosci).

Benefits

• Competitive salary and bonus structure
• Private Pension Contribution Scheme with Zurich Life
• Discounted Health Insurance - Group Scheme with Laya Healthcare
• Employee Assistance Program provided by TELUS Health
• Free Online GP Services via Webdoctor.ie
• Excellent career progression opportunities in a growing company with strong market presence
• Fast-paced, friendly team environment
• Continuous training and development
• Annual leave that increases with service
• Exclusive PrepayPower Staff Tariff
• Modern offices with excellent facilities in Sandyford
• Active CSR, Wellness, and Social initiatives plus great social events
• Refer-a-Friend Scheme
• TaxSaver Travel Tickets & Bike-to-Work Scheme

About PrepayPower

PrepayPower is the leading provider of Pay-As-You-Go electricity and gas in Ireland. Since 2011, we have been disrupting the energy market by empowering customers with total control and transparency over their electricity costs through our app.

PrepayPower's mission is to give people total control and complete transparency over their energy costs. Rather than the traditional market model of short-term discounts with significant contract terms, we help customers achieve long-term savings on their electricity, gas, oil and broadband by putting them in control.

Customer satisfaction is at the heart of everything we do. Our commitment to providing exceptional service has earned us the title of Ireland's highest-rated energy supplier on Trustpilot. In 2025, together with Yuno Energy, we proudly reached over 350,000 customer connections.

Why work at PrepayPower

Ranked as a top employer for seven consecutive years by Great Places to Work Ireland, we offer ambitious individuals a fast-paced and challenging work environment with enormous opportunities for growth.

PrepayPower is an Equal Opportunity Employer. We are committed to treating all our employees, customers, and stakeholders with dignity and respect. Therefore, we value diverse talent and strive to create an inclusive workplace that delivers exceptional, innovative services for our customers. We encourage applications from people with diverse backgrounds and experiences.

PrepayPower is part of the Yuno Group alongside a suite of brands, including Yuno Energy and firmus Energy. With almost 600 employees and growing, we are the market leader for Pay-as-You-Go Electricity, Gas, and Broadband in Ireland.

Join us and become part of a dynamic, ambitious team that's putting control in the hands of our customers.

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