Telesales & Customer Service Agent

Telesales Operator - Permanent Full Time

Applications are invited for the position of Telesales Operator with BWG Foods at our Value Centre Little Island branch in Cork on a Permanent full time basis, with hybrid remote work currently available.

The successful candidate will be required to accurately input sales orders and actively promote sales through positive customer relations and product knowledge.

Major activities and responsibilities:

• First point of contact to our customers
• Input orders to the computer system accurately
• Promote sales to customers
• Provide customers with up-to-date information on the available products
• Provide excellence in Customer Service

The successful candidate will have the following key attributes:

• Ability to work accurately with rigorous attention to detail
• Excellent interpersonal skills
• Strong numerical ability
• Friendly disposition & excellent telephone manner
• Self-motivated with the ability to work to deadlines
• Excellent I.T. skills (including Microsoft Office and keyboard skills)
• Relevant experience in Retail, Foodservice or similar businesses will be an advantage
• Sales and/or customer service experience will be preferred
• Candidates will be flexible and cooperative with the ability to work both as part of a team and on their own initiative