WPEP Trainee Sales Assistant

WPEP Opportunity: Trainee Sales Assistant (Sales Team)

Overview

This is a training and work experience opportunity within the Sales Team at INNOVATE. The participant will gain practical, hands-on experience while developing the key skills required for a career in sales.

Working closely with experienced team members, the participant will receive structured support, mentoring, and exposure to real business activities in a busy commercial environment.

Role Purpose

The participant will train as a Sales Assistant, supporting the sales team in identifying new business opportunities, engaging with potential clients, and contributing to overall sales activities.

Key Learning Outcomes & Responsibilities

The participant will be trained in and gain experience in:

• Identifying and researching potential new business opportunities using various channels
• Supporting the team in building and maintaining client relationships
• Learning how to contribute to the development of sales strategies to achieve targets
• Maintaining customer satisfaction and supporting client retention activities
• Assisting in qualifying new prospects and supporting proposal preparation
• Updating and managing the sales pipeline and forecasting activities
• Using INNOVATE's CRM system (ConnectWise) to record:
  • Activities
  • Contacts
  • Opportunities
  • Proposals
• Making outbound calls to support marketing and sales campaigns
• Gaining exposure to client meetings (both virtual and occasional face-to-face)
• Supporting the team in growing existing client relationships

Training & Development

This placement offers a combination of formal and informal training to support the participant's development.

Formal Training

• Searching for and identifying potential new clients
• Developing basic sales communication and outreach skills
• Using CRM systems to track and manage activity
• Understanding how to engage with new clients and build relationships
• Introduction to sales processes and customer lifecycle management

Participants are eligible to complete the WPEP QQI Work Experience Module, developed by the Education & Training Boards in collaboration with the Department of Social Protection.

Informal Training

• Communication and interpersonal skills
• Teamwork and collaboration
• Confidence building and professional development
• Networking and relationship-building skills
• Exposure to real-world sales and business development activities

Candidate Profile

No prior experience is required. This opportunity is ideal for someone who:

• Has an interest in sales, business development, or working with people
• Is motivated to learn and develop new skills
• Has good communication skills (or is keen to improve them)
• Is proactive, enthusiastic, and willing to take initiative

Additional Information

This is a development-focused placement, designed to provide meaningful work experience and support future career progression within sales or related business functions.