Senior Manager, Data Science & AI
The Role
We are moving from traditional analytics to a Google Cloud-centric, AIdriven organization built on BigQuery, dbt, Vertex AI, and Glean.
As our Senior Manager of Data Science & AI, you will:
- Lead a highperforming, distributed team of Data Scientists (US & EMEA).
- Own the design and deployment of productiongrade ML models and AI agents on BigQuery + Vertex.
- Be a productminded builder who uses AI as a lever for business productivity and automated decisionmaking - not as a science project.
You'll combine deep Google stack expertise with a strong sense of business impact and a bias for shipping.
Core Responsibilities
AI Strategy & Vision
- Define and execute a Data Science & AI roadmap that integrates LLMs, GenAI, and classical ML into core functions (GTM, Product, Finance, Operations).
- Partner with Enterprise Data, IT, and business leaders to prioritize use cases by expected impact, feasibility, and timetovalue.
- Lean in on the rapidly changing data + AI space (Vertex, Gemini, Glean, agents) and translate platform evolution into a clear plan for SolarWinds.
Agentic Workflows & Applied LLMs
- Lead the design of agentic workflows and AI copilots that:
- Monitor business KPIs and health signals.
- Perform automated rootcause exploration over governed data.
- Push proactive, explainable "answers" and recommendations to executives and operators.
- Use LLM orchestration, RAG over BigQuery/dbt models, and Vertex/Gemini to build agents that are grounded, auditable, and safe.
Production ML Excellence (BigQuery + Vertex)
- Own the endtoend lifecycle for predictive models (e.g., churn, propensity, adoption, expansion, forecasting):
- Problem framing, feature design, model selection, evaluation.
- Deployment on Vertex AI / BigQuery ML with robust MLOps.
- Writebacks into BigQuery and integration into Tableau, workflows, or agents.
- Ensure AI outputs are anchored in governed dbt models and BigQuery marts to minimize hallucination and maintain executive trust.
Team Leadership & Ways of Working
- Recruit, mentor, and scale a worldclass DS/AI team; set clear expectations for technical quality and business impact.
- Foster a culture of "highvelocity shipping":
- Lightweight experimentation with fast feedback loops.
- Code reviews, reproducibility, and MLOps best practices as the norm.
- Clear measurement of impact and iteration based on results.
Collaborate tightly with:
- Data Engineering & Platform (BigQuery, ingestion, performance/cost).
- Analytics Engineering & BI (semantic layer, dashboards, NLQ).
- Data Governance & Security (policies, access, responsible AI).
Stakeholder Evangelism & Communication
- Act as the internal "how to solve X with AI" consultant:
- Translate ambiguous business problems into tractable DS/AI solutions.
- Explain technical tradeoffs, risks, and constraints in clear language.
- Regularly brief GTM, Finance, Product, and Exec stakeholders on what's possible now, what's next, and what's not worth doing.
AI Innovation
- Stay at the forefront of AI and LLM research and GCP platform capabilities (Vertex, Gemini, BigQuery ML, Glean).
- Quickly separate hype from practical value; pilot and harden innovations that can become repeatable, governed patterns for the wider organization.
Required Experience
Experience
- 8+ years in Data Science / Machine Learning, with 3+ years in a formal leadership role managing highimpact technical teams.
- Proven track record of taking models and AI solutions into production and delivering measurable business outcomes (revenue, retention, efficiency, or cost).
AI & Modeling Expertise
Handson experience with:
- LLM orchestration and RAG architectures (retrieval over internal data, grounding, prompt chaining).
- Finetuning or adapting foundation models for businessspecific contexts.
- A broad range of statistical and ML methods across classification, regression, timeseries, and uplift/propensity modeling.
- Ability to apply these methods to large, messy realworld datasets and ship something that works now, not just in theory.
- Deep Google Stack Experience (Required)
Significant, recent experience with Google Cloud Platform, including:
- BigQuery for largescale analytics, feature stores, and model inputs/outputs.
- Vertex AI and/or BigQuery ML for model training, deployment, and monitoring.
- Comfortable designing solutions that combine BigQuery + dbt + Vertex/BigQuery ML endtoend.
Technical Skills
- Strong proficiency in Python (and/or R) and SQL; familiarity with common ML frameworks.
- Practical knowledge of MLOps patterns:
- Model versioning, CI/CD, monitoring, retraining policies.
- Integration of predictions and agents into production workflows and tools.
Mindset & Leadership
Strong bias for action:
- You prefer a working prototype that solves 80% of the problem this quarter over a perfect model six months from now.
- Demonstrated ability to:
- Attract, grow, and retain highcaliber DS/AI talent.
- Thrive in a fastpaced environment with evolving priorities.
- Drive a data and AIinformed culture across multiple functions.
Education
- Master's or PhD in a quantitative field (CS, Statistics, Mathematics, Physics, Engineering) preferred, or equivalent deep industry experience.
If you want to shape an enterprise AI strategy on Google Cloud, lead a handson DS/AI team, and turn BigQuery + Vertex into real competitive advantage, we'd like to talk.