Immigration Manager

Company Description

Vialto is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto is about getting the chance to be part of a global and dynamic team. Globally, Vialto has over 8,000 staff and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.

Job description

The Immigration Manager is responsible for managing corporate immigration services for a portfolio of clients, ensuring compliance with applicable Irish immigration and employment permit laws and delivering high-quality, client-focused solutions. The role involves overseeing end-to-end immigration processes, managing complex casework, and leading a team of caseworkers while acting as a trusted advisor to clients on immigration strategy and risk.

Key Responsibilities

Client Service & Advisory

• Act as the primary point of contact for clients, providing clear, practical immigration advice and guidance
• Maintain strong client relationships through regular communication and responsiveness to queries
• Provide tailored solutions based on client needs, business objectives, and regulatory requirements
• Simplify complex immigration concepts and communicate key implications effectively

Case & Engagement Management

• Manage a portfolio of immigration cases across multiple jurisdictions or accounts
• Oversee end-to-end case lifecycle, ensuring timely and accurate processing
• Handle complex or escalated cases and provide resolution strategies
• Ensure all applications are accurate, compliant, and submitted within deadlines
• Review and sign off on applications prepared by junior team

Compliance & Risk Management

• Ensure adherence to immigration laws, regulations, and internal policies
• Monitor regulatory developments and assess impact on clients
• Identify and mitigate legal and operational risks
• Uphold the firm's code of ethics and professional standards

Team Leadership & Development

• Manage, coach, and mentor caseworkers and junior team members
• Oversee workload allocation and performance of the team
• Provide technical guidance on immigration law and case strategy
• Support training and development initiatives within the team

Stakeholder Management

• Collaborate with internal stakeholders including tax, legal, and global mobility teams
• Liaise with external stakeholders such as government authorities and legal representatives
• Build consensus among multiple stakeholders to drive positive outcomes

Strategy & Insights

• Analyze complex issues and develop practical, data-driven recommendations
• Use insights and trends to inform client advice and business decisions
• Contribute to thought leadership on global immigration trends and policy changes

Skills & Experience

• Strong knowledge of corporate immigration processes and legislation
• Experience managing complex immigration cases across multiple jurisdictions
• Understanding of global mobility frameworks
• Experience in an immigration/legal/global mobility environment
• Demonstrated experience managing client relationships
• Previous people management or supervisory experience
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and stakeholder management skills
• High attention to detail and quality control

Qualifications

• Minimum Degree Required: Bachelor's Degree or equivalent experience
• Required Fields of Study: Law, Human Resources, Business, International Relations, or related field
• Minimum Years of Experience: Minimum 5 years of relevant experience in corporate immigration, global mobility, legal, or immigration advisory services

Additional Information

• This role is based in Dublin, Ireland
• This is a hybrid position requiring employees to work in the Dublin office 2 days per week minimum

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.