Control Room Lead

• Full time
• 40 + hours per week
• €16.41 per hour
• Opportunities for career development
• Plus our Sodexo employee benefits package

Security Control Room Lead

Dublin 8 - Full time

Protect our customers, unlock your career.

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and the safety of our clients, customers, and employees. If you're a vigilant professional with a passion for security, then secure your career with Sodexo!

A role where you're the key to keeping everyone safe. Valued. Recognised. Rewarded.

What you'll do

• Oversee the day-to-day control room operations, ensuring all procedures are followed and security presence is always maintained.
• Manager the control room operators ensuring we have full coverage and everyone is trained in the appropriate processes and procedures.
• Manage the car parking on site with permits, badging and reporting.
• Provide the security manager with security data when required.
• Support with uploading security incidents on both Sodexo and client systems.
• Train and upskill other control room operators.
• Manage the JML for access control ensuring we are aligned with the client requirements.
• Support with the Rota scheduling and time management.
• Manage and monitor CCTV across site from monitoring to reviewing to aid investigations when required.
• Manage the site access control system in accordance with the client's standards. This will include running reports and managing the issuing of cards and different clearance levels.
• Respond to and manage security incidents effectively, ensuring they are reported, investigated, and documented appropriately.
• Ensure regular and thorough patrols are conducted, and any anomalies or risks are identified and addressed promptly.
• Review and maintain accurate control room records of incidents, patrols, visitor logs, and other security documentation in line with site and company protocols.
• Act as a key point of contact between the security team and the Security Manager by managing the radio communication.
• Ensure all activities are carried out in accordance with health and safety regulations, company policies, and any site-specific requirements.
• Take charge in emergency situations, following site protocols and supporting evacuation or incident response as needed.

What you'll bring

• PSA licence - Essential
• To be able to develop and build good client & customer relationships. - Essential
• Security experience with strong communication skills - Essential
• Strong security supervisory experience within a manufacturing and gatehouse environment - Essential
• Relationship management, understanding of external and internal customer management - Essential
• To be able to prioritise and complete tasks. - Essential
• Able to respond to and control emergencies. - Essential
• Excellent communication skills. - Essential
• Knowledge and understanding of GDPR- Essential
• To be able to write accurate, legible operational logs, security reports and statements. - Essential
• Able to operate Microsoft/Excel/PowerPoint and SharePoint - Essential

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong

in a company and team that values you for you.

Act

with purpose and have an impact through your everyday actions.

Thrive

in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

For careers that mean business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications