Online Shopping Assistant

Job description:

Main purpose of the role:
Shop and fulfil orders on behalf of our customers using the SuperValu.ie service.

The ideal candidate will have/be:

Previous retail experience is desirable is desirable

Shop to specific targets whilst being selective and accurate with products

Excellent communication skills

Accuracy, attention to detail, organised and flexible

Ability to use own initiative and work as part of a team in a fast-paced environment.

Main duties:

Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative

Shop to specific targets whilst being selective and accurate with products

Have good product knowledge to ensure the items that are picked are of the highest quality and substitution chosen are appropriate

Pack the products in the correct temperature zone and in such a way they arrive at the customers€,, home in perfect condition

Make decisions on behalf of customers if products ordered are unavailable

Work on own initiative with very little supervision

Keep up to date with team communication

Deal with routine customer queries.