Personal Lines Administrator
Overview
Gallagher Ireland, part of the globally renowned Arthur J. Gallagher Group, is seeking a dedicated and detail-oriented Personal Lines Administrator to join our team. This is a full-time, permanent position based in Dublin. With over 100 years of combined insurance experience, Gallagher Ireland offers tailored business, personal, and financial insurance solutions to protect what matters most to our customers.
As part of a global organisation with over 56,000 employees and a presence in more than 130 countries, you’ll be joining a team that values innovation, service excellence, and a commitment to professional growth.
How you'll make an impact
In this role, you’ll play a vital part in supporting our Personal Lines team by ensuring the smooth administration of insurance policies and providing exceptional service to our clients. Your responsibilities will include:
- Providing general administrative support to the Personal Lines team.
- Assisting in the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals.
- Maintaining and updating client records in the company database, ensuring accuracy and confidentiality.
- Responding to client inquiries via phone, email, or in person, providing information on policy details, claims, and billing.
- Coordinating with providers to obtain quotes, process endorsements, and resolve discrepancies.
- Supporting the team in preparing reports, presentations, and documentation for client meetings.
- Monitoring and following up on outstanding client requirements to ensure timely task completion.
- Assisting in the claims process by gathering necessary documentation and liaising with relevant contacts.
- Ensuring compliance with company policies, industry regulations, and legal requirements.
- Participating in team meetings and contributing to process improvement initiatives.
About you
Here’s what you’ll bring to the role:
- Proven experience in a busy office administration role, with excellent communication and organisational skills.
- Proficiency in Microsoft Office Suite (essential).
- Experience using Applied software (advantageous).
- Strong time management skills and the ability to multi-task in a fast-paced, customer-focused environment.
- A self-motivated, enthusiastic, and team-oriented approach with a keen eye for detail.
Here’s what you’ll bring to the role:
- Proven experience in a busy office administration role, with excellent communication and organisational skills.
- Proficiency in Microsoft Office Suite (essential).
- Experience using Applied software (advantageous).
- Strong time management skills and the ability to multi-task in a fast-paced, customer-focused environment.
- A self-motivated, enthusiastic, and team-oriented approach with a keen eye for detail.
