Inventory Specialist, Full Time, Permanent

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer's lives, which we achieve by living our values - Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experiences to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

The Inventory Specialist will play a critical role in managing key stock-related activities to ensure smooth operations and compliance with company procedures.

Reporting to the Head of Operations with a dotted line to the Stock Audit Manager, this role focuses on ensuring that each stock audit is performed and managed effectively, and the business has a clear understanding of the results achieved and actions/remedies to be taken, managing DC deliveries, stock transfers, damages, and debit processes. By ensuring accuracy and efficiency in these areas, the Inventory Specialist will help maintain high operational standards and support the overall business objectives.

Key Responsibilities

• Supports the Stock Audit Analyst and Stock Audit Manager in ensuring the execution of all scheduled stocktakes ensuring stocktakes are set up and conducted efficiently and aligned with business needs
• Serve as the primary point of contact between RIGIS to ensure seamless communication coordination and completion for all stock audits with the support of Store Management Team
• Ensures that each stocktake/audits are performed and managed effectively, and the store has a clear understanding of the results achieved and actions/remedies to be taken
• Collaborate with the Stock Audit Analyst to provide required reports and updates on stock management activities
• Work closely with Store Management Team in investigation of the quantity and value differences found on all audits, particularly on stocktake with the support of Stock Audit Analyst
• Working closely with Store Management team in ensuring all inventory exceptions and related adjustments are investigated verified and accurately accounted for to drive an efficient and accurate stock file
• Working closely with Head of Operations and Stock Audit Analyst and Stock Audit Manager in ensuring control measures and audits are conducted on high loss areas
• Manage and process DC deliveries, ensuring all received stock is accurately recorded and discrepancies are addressed promptly
• Oversee and coordinate stock transfers between locations, maintaining accurate records and ensuring compliance with company policies
• Ensure oversight, compliance and recording of all damaged stock
• Manage debit processes, including investigating discrepancies and ensuring all records are accurate and compliant
• Ensure all stock-related activities adhere to company policies and procedures
• Identify and report any issues or discrepancies related to deliveries, transfers, damages, or debits, and follow up to ensure resolution
• Processing and completion of RGA's and RTVs
• Act as a key point of contact between the store and other departments for all inventory related matters
• Support store teams with stock-related queries and provide guidance on processes.
• Communicate regularly with the Head of Operations and Stock Audit Manager to ensure alignment on goals and objectives
• Support the management team to conduct mini audits on selected categories as required

KNOW WHAT WE'RE LOOKING FOR

• Excellent organisational skills, with the ability to manage multiple tasks and prioritise effectively
• Strong attention to detail to ensure accuracy in stock adjustments, managing deliveries, transfers, damages, and debits
• Proactive in identifying and resolving stock-related issues
• Exceptional verbal and written communication skills to effectively liaise with internal teams and external partners
• Proficient in using inventory management systems and tools, with strong Microsoft Office skills, especially Excel
• Works collaboratively with various teams to support operational excellence
• Flexibility in working hours that may require working out of store hours and weekends relating to scheduled stocktakes
• Shows initiative, passion, and decisiveness, consistently producing quality results against given deadlines
• The person will need to demonstrate flexibility as the systems change and evolve

KNOW WHAT'S IN IT FOR YOU

We believe every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we're proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world's most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops:We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators:Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal-opportunities employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members - their diverse backgrounds, abilities and experiences make our business stronger. We don't discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and/or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren't just welcomed - they're positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected]torequest accommodation.