Quality Assurance (QA) Officer

Job Summary

Nua Healthcare Services is one of Ireland's leading Care Providers. We provide Residential, Supported Living, Day Services and Community Outreach Services to both Children and Adults with a range of complex support requirements.

Benefits of joining Nua Healthcare!

• Company Pension
• Specified Illness Cover
• Comprehensive Induction process
• Continuous Professional Development
• Fantastic development & career opportunities
• Life Assurance/Death-in-Service
• Paid Maternity/Paternity Leave
• Education Assistance
• Employee Assistance Programme (EAP)
• Working hours over a 7-day roster involving shift work
• Bike to work Scheme
• Refer/Retain a friend bonus.
• Discounts with Retailers - Nationwide

Job Objectives

We are seeking applications from energetic and enthusiastic individuals to join our team for the position of Quality Assurance Office.

This will include the following on a day-to-day basis

• Live our Mission, Vision and Values.
• Support the development and implementation of the Internal Audit department and
• its policies and procedures.
• Support the design of audit programs and execute audits to verify compliance with
• legislation, regulation, standards and company policies and procedures.
• Communicate Audit findings to key Management and follow up on audit issues.
• Analyzing large amounts of data.
• Implementation of any recommendations approved.
• Undertake continuous improvement programs in conjunction with Operations and
• Develop and maintain an excellent knowledge of all business activities
• Develop and maintain excellent knowledge of accepted professional standards such as
• HIQA standards, HSE, HSA and all relevant legislation regarding our business
• Assist Centre Management regarding compiling and presenting reports as required
• (Reg 23 Six Month Visit & Annual Report).
• Maintain strict confidentiality in relation to staff and service users.

This list of key duties is not exhaustive

Skills Requirement

Qualification:

• A Third Level Qualification in Healthcare / Social Studies (or suitable equivalent relevant qualification).

Knowledge:

• Some (demonstrable) previous knowledge of:
• Standards and legislation relevant to the health and social care sector.
• Quality Frameworks / Quality Improvement Tools.
• Health & Safety Management and associated legislation.

Experience:

• Some (demonstrable) previous experience in a similar role.

Skills:

• Genuine respect and empathy for diversity and individuality.
• Responsible and mature approach to work.
• Experience of / with people with additional and/or complex needs
• Enthusiastic, proactive self-motivator who can provide holistic supports of the highest
• quality.
• Self-driven with proven record of achievement.
• The ability to adapt to new environments.
• Excellent problem solving and decision-making skills under pressure, ability to work
• on your own initiative.
• Ability to set high personal standards of performance and delivery of desired results.