Posted 18 June, 2026
Technical Writer (12 month FTC)
Johnson Controls
Cork, Cork, Ireland
Full Time
Reference: 512720057
What you will do
Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.
Our Technical Writing org consists of 60+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.
The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.
How you will do it
What we look for
Desired skills
What we offer
#LI-Hybrid
#Gosia
Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.
Our Technical Writing org consists of 60+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.
The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.
How you will do it
- Creating content for a business unit supporting program releases under the guidance of more senior team members
- Working closely with teams of engineers, developers, product management, marketing across the world
- Creating content in DITA xml and content management systems
- Creating technical illustrations
- Providing DocOps support. You will have the opportunity to support one of our process teams.
What we look for
- Ability to work from the Cork office three days per week
- Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science
- Excellent communication and interpersonal skills. You will be working closely with the development and product management teams
- Ability to plan your workload and multi-task
- Technical illustration skills: Photoshop and Illustrator or similar
Desired skills
- Experience with topic-based writing, preferably DITA xml
- Document control and revisioning in content management or version control systems
- Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.
What we offer
- Welcoming, collaborative and connected work culture, access to Employee Assistance Program (EAP), hybrid working, health care, pension scheme, paid maternity/paternity, employee education, 23 days of paid holidays, sports & social club and many more
#LI-Hybrid
#Gosia
