GTM Data & Performance Analyst
Created in 2003, Smartbox is the French and European number 1 in experience gifts, with 6.5 million boxes sold each year, around 350 million annual turnover, in a gift box market, offering the widest range of experience gifts.
For more than 20 years, we have been developing thousands of experiences to offer and an equal number of unforgettable moments to live. From the most iconic to the most unique,Smartbox'smission has always been to enable everyone to gift their loved ones the opportunity to live unique experiences covering the themes of stay, adventures,well-beingand gastronomy. In the short future, we want to be the point of reference when it comes to inspire people to live experiences. We are at a tipping point in terms of innovation on our market.
The group employs 800 collaborators based across Europe. Smartbox gift boxes are sold in 10 European countries: France, Italy, Spain, Belgium, Switzerland, the Netherlands, Denmark, Sweden,Portugaland Germany. Pioneer in the sector and number 1 in most of these countries, significantly ahead of its competitors, the group relies on a network of approximately 150 partner retailers throughout Europe, i.e. 18,000 major points of, and distributes its products as well as to the websites of the various brands of the group and with online distributors such as Amazon. One of the keys to the group's success is to have built a network of 30,000 partners in Europe.
The Group has been owned since 2013 byOtiumCapital, which has been able to support more than 50 start-ups and innovative companies thanks to the profits generated by the Smartbox Group. More than just a box, Smartbox has been one of the biggest successstoryin the industry in the last 20 years.
About Your Role:
As aGTM Data & Performance Analyst, you will support the GTM Strategy and Sales teams byproducing reliable analyses, reports and dashboardsthat helpmonitorpartner performance and commercial activity.
This is anexecutionfocused analytical role. You will work on clearly defined topics and priorities, contribute to recurring reporting and analyses, and help ensure that commercial teams have access toaccurateand consistent data to support decisionmaking.
You will collaborate closely with GTM Strategy,RevOpsand Sales, and interact regularly with Product,Techand Finance to provide data inputs and insights.
Key Responsibilities
Data Analysis & Partner Performance:
- Produce recurring reports and analyses on partner performance across predefined dimensions such as partner tier, productcategoryand geography.
- Monitor key performance indicators (e.g. revenue contribution, availability,catalogquality, NPS) and highlight notable variations or data issues.
- Prepare structured analyses to support reviews of partner performance, under the guidance of GTM Strategy.
- Support quarterly and monthly business reviews by preparing data extracts,chartsand summaries.
- Track sales performance against targets for Account Managers andBDMs, andprepare standard reports for review by GTM leadership.
Pricing & Commercial Analysis Support:
- Support pricing and margin analyses by preparing data inputs,simulationsand comparison reports.
- Assistin modelling the commercial impact of predefined pricing or incentive scenarios.
- Helpmonitorpricing consistency across markets and categories and flag anomalies to relevant stakeholders.
- Provide analytical support for new commercial initiatives (e.g. new offer types or partner models), based on clearly defined scopes.
Dashboards & Reporting:
- Maintain and update existing GTM dashboards used by GTM Strategy, Salesteamsand country stakeholders.
- Ensure data accuracy and consistency across reports and dashboards.
- Implement dashboard changes and updates based on documented business requirements.
- Support the adoption of dashboards by commercial teams by helping explain metrics and reports.
Marketplace & Product Data Support:
- Develop a good understanding ofSmartbox'smarketplace andcatalogperformance metrics.
- Track predefinedcataloghealth indicators and prepare reports for Product and Operations teams.
- Provide data and analysis to support crossfunctional discussions on marketplace performance when requested.
- Assistin compiling competitor and market data to support GTM analyses.
Requirements for the Role:
- 2-4 years of experience in data analysis, businessintelligenceor a related analytical role.
- Good working knowledge of SQL and at least one BI or data visualisation tool (e.g. Tableau, Looker,Metabase, Power BI).
- Basic understanding of commercial, sales or marketplace environments.
- Ability to work with structured datasets and follow established analytical frameworks.
- Comfortable collaborating with multiple teams (Sales, GTM Strategy,RevOps, Product, Finance).
- Strong attention to detail and data quality.
Skills:
- Ability to execute data analyses accurately and on time.
- Structured and methodical approach to problem solving.
- Ability to summarise data and findings clearly.
- Good communicationskills, with the ability to explain metrics and reports to nontechnical stakeholders.
- Willingness to learn and develop analytical and commercial skills.
- Adaptability in a dynamic business environment.
What we value:
- Reliability: you deliver highquality analyses that teams can trust.
- Curiosity: you are eager to understand the business and how data supports it.
- Collaboration: you work effectively with different teams and functions.
- Growth mindset: you are motivated to develop your skills and take on increasing responsibility over time.
What we offer:
- Hybrid work: 2-3 remote days + 20 days abroad per year
- Essentials: health cover, pension,taxsaverbenefit, extra leave
- Flexible benefits: personalize with health, wellbeing & learning options
- D&I commitment: parental leave,InclusiveDay, gender equity in rewards
- L&D Support:Study Assistance and Study Leave
- Unbox Your World:Take 1 day leave per year as short notice (YOLO!)+paid sabbatical after 5 years
- Transparency: clear, fair salary bands and career levels