Fundraising Manager
Overview
The focus of this leadership role is to provide clear sales and client management and operational governance, to support and grow CPM's fundraising Team on behalf of our client MSF.
This part-time role will support the small but important fundraising team through sales management, recruitment and retention, while providing communication, reporting and insights to our MSF client.
The Fundraising Manager will be a champion for CPM's DNA values; helping to protect and promote CPM and our clients' security and reputation while delivering exceptional service and relationship management for our client partners.
The Primary Responsibilities for This Role Are:
Lead and manage the field fundraising Team
Own the daily client relationship
Monitor sales compliance and proactively develop training protocols, compliance & safety checks and reporting structures
Support operational activity through effective resource allocation and people management
Promote effective communication routes between the Sales & Operations Teams, and between CPM and the client
Deliver accurate and timely reports to management as required
Generate new ideas and ways of working focusing on efficiencies
Requirements
At least 2 years' experience in a role with a demonstrable focus on fundraising / field sales
At least 2 years' experience in client facing or sales management role
Prior experience and proven advanced ability in Microsoft Office software applications (Excel, Word, PowerPoint and Outlook)
Competencies
Ability to promote a highly compliant sales environment
Confidence in dealing with decision makers and influencers, internally & externally
Ability to remain organised and structured within a fast paced and dynamic environment
Understanding of client needs and ability to tailor and communicate solutions which deliver client satisfaction while maximising commercial performance for CPM
Strong written, verbal and phone communication skills
Skills to identify and fix potential gaps in governance, compliance, safety and security
Strong relationship building skills
Analytical skills and ability to translate data into meaningful insights
Effective time management and organisation skills to maximise effectiveness through this part time role
Commitment to process and account improvements through constructive critical appraisal of role
Measures of Success
Achieve assigned KPIs on sales, commercial and client delivery metrics
Strong feedback on client engagement survey
100% on-time and accurate reporting
Identify and implement one new / improved way of working each quarter which delivers added value for the client and/or improved efficiencies and cost management for CPM
Benefits
Flexible working conditions and a high degree of autonomy
Performance related bonus
Employee Benefits scheme including TaxSaver Scheme, Bike to Work, study support, fertility support and more
