Coffee Packing & Production Assistant

ROLE OVERVIEW

The Coffee Packing & Production Assistant is an integral part of the Ponaire roastery team, supporting the daily production, packing, and fulfilment operations at our Newport site.

This hands-on role focuses on ensuring coffee products are prepared, packed, labelled, and dispatched accurately and efficiently. The successful candidate will prepare customer orders, process online web sales, maintain quality standards, and support the wider production team.

KEY RESPONSIBILITIES

• Packing & Order Fulfilment

• Prepare and pack customer orders accurately and efficiently.

• Pick and pack online web sales orders, ensuring all items are correct before dispatch.

• Pack coffee products including bags, boxes, and subscription orders.

• Check orders against picking lists and customer requirements.

• Ensure products are correctly labelled, sealed, and presented to Ponaire standards.

• Prepare wholesale and café orders for collection or delivery.

PRODUCTION ROOM OPERATIONS

• Support the daily running of the production room including coffee packing, weighing, and preparation.

• Operate packing equipment safely and efficiently.

• Assist with grinding, portioning, and preparing coffee products as required.

• Maintain accurate production and packing records.

• Ensure coffee products are handled carefully to maintain freshness and quality.

QUALITY CONTROL & STANDARDS

• Carry out checks to ensure products meet Ponaire standards before dispatch.

• Check packaging, labels, dates, and product presentation.

• Report quality issues or discrepancies.

• Follow correct stock rotation practices.

STOCK MANAGEMENT & ORGANISATION

• Assist with monitoring packaging and production supplies.

• Support stock rotation and organisation of finished products.

• Assist with stock counts and inventory checks.

HYGIENE, SAFETY & EQUIPMENT

• Maintain a clean, tidy, and safe production environment.

• Follow food safety, hygiene, and health & safety procedures.

• Clean and maintain production and packing equipment.

• Report equipment issues promptly.

TEAM SUPPORT & CONTINUOUS IMPROVEMENT

• Work collaboratively with the roastery and operations teams.

• Support improvements to packing processes and workflow efficiency.

• Adapt to changing daily priorities.

SCOPE OF POSITION

The role does not have line management responsibility.

LOCATION

This position is based at our Newport café and roastery site at Main Street, Newport, Co. Tipperary.

WORKING HOURS

Working hours are 7.30am to 4pm, Monday to Friday

SKILLS & EXPERIENCE

ESSENTIAL

• Strong attention to detail and accuracy.

• Ability to work efficiently in a busy production environment.

• Good organisational skills and ability to prioritise workload.

• Reliable, punctual, and able to work independently and as part of a team.

• Commitment to quality, cleanliness, and presentation.

DESIRABLE

• Previous experience in packing, fulfilment, production, warehouse, or food manufacturing environments.

• Experience processing online orders or dispatch operations.

• Coffee experience is beneficial but not essential.

PERSONAL ATTRIBUTES

• Positive attitude and willingness to learn.

• Strong work ethic and hands-on approach.

• Excellent attention to detail.

• Takes pride in producing high-quality work.

• Flexible and adaptable in a fast-moving environment.

It is the company's intention that this job description is seen as a guide to the major areas and duties for which the jobholder is accountable. However, the business will change, and the jobholder's obligations are bound to vary and develop, so the job description should be seen as a guide and not as a permanent, definite and exhaustive statement.