Posted 13 June, 2026
IT Senior Specialist - Ireland
Abbott
Dublin, Dublin, Ireland
Full Time
Reference: 958258489
JOB DESCRIPTION:
IT Senior Specialist
Primary Job Function
Responsible for supporting the day-to-day operations, stability, and performance of enterprise applications. Ensures applications meet business needs through monitoring, incident resolution, and continuous improvement. Collaborates with business, IT, and vendors to maintain reliable and efficient service delivery.
Core Responsibilities
Qualifications
Purpose
Ensure stable, secure, and efficient application operations to support business continuity.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
IT Business Relationship Management
DIVISION:
BTS Business Technology Services
LOCATION:
Ireland > Dublin : Block G, Cherrywood, Cherrywood Business Park
ADDITIONAL LOCATIONS:
WORK SHIFT:
Ie - Cw 37.5A (Ireland)
TRAVEL:
No
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
IT Senior Specialist
Primary Job Function
Responsible for supporting the day-to-day operations, stability, and performance of enterprise applications. Ensures applications meet business needs through monitoring, incident resolution, and continuous improvement. Collaborates with business, IT, and vendors to maintain reliable and efficient service delivery.
Core Responsibilities
- Support daily application operations, ensuring availability and performance
- Monitor systems, troubleshoot issues, and resolve incidents in a timely manner
- Manage tickets using ITSM processes (incident, problem, change)
- Maintain documentation (runbooks, SOPs, knowledge articles)
- Perform root cause analysis and implement preventive fixes
- Support releases, upgrades, and change activities
- Communicate status, issues, and resolutions to stakeholders
- Assist in maintaining compliance with GxP and regulatory requirements.
- Support validation activities, including testing, documentation, and audit readiness.
- Ensure adherence to data integrity, security, and access control policies.
- Collaborate with cross-functional teams and vendors to escalate and resolve technical issues.
- Identify opportunities for process improvement and automation
- Provide on-call support as needed
Qualifications
- Bachelor's degree or equivalent experience
- 4+ years' experience in of application support, IT operations, or service delivery roles.
- Knowledge of ITSM processes and tools (e.g., ServiceNow, Jira)
- Strong troubleshooting and communication skills
- Familiarity with system integrations, databases, or cloud environments preferred
- Exposure to regulated environments (GxP, Pharma/Med Dev, Life Sciences) is preferred.
Purpose
Ensure stable, secure, and efficient application operations to support business continuity.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
IT Business Relationship Management
DIVISION:
BTS Business Technology Services
LOCATION:
Ireland > Dublin : Block G, Cherrywood, Cherrywood Business Park
ADDITIONAL LOCATIONS:
WORK SHIFT:
Ie - Cw 37.5A (Ireland)
TRAVEL:
No
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
