Customer Service & Operations Administration Support

Customer Service & Operations Administration Support

Contract Type: Full time (37.5 hours per week), temporary contract

Contract Term: Start ASAP for 2-3 months

Salary: 30,000 per annum

Day to day duties:

• Triage shared inboxes and log/update customer queries in Activewhere
• Support scheduling and admin for service jobs (appointments, updates, trackers, job sheets)
• Handle general admin tasks (POs, invoices, data entry, report updates)
• Help clear backlogs and keep records accurate and up to date

Requirements

• Comfortable using Microsoft Office (particularly Excel, Outlook and Word)
• Good written and verbal communication skills
• Able to manage multiple tasks and prioritize workload in a fast-paced environment
• Reliable, proactive and willing to learn

Benefits

• Monday - Friday Days working pattern
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression