Supervisor | Full-time | Blanchardstown - FIND THE PERFECT FIT WITH US!

MISSION OF THE ROLE:

• Coordinate and supervise the daily operational activities carried out during a work
  shift, under the guidance of the Store Manager and in full alignment with the Brand's
  values and the Irish retail market context;
• Increase the Salsa DNA, making it truly unique while enhancing both the customer
  journey and the brand experience in-store;
• Inspire, engage and create a genuine emotional connection with both the team and
  the customer, delivering a distinctive, memorable and impactful in-store experience;
• Inspire, empower, develop and unlock the full potential of every team member;
• Ensure the achievement of the store's commercial objectives while promoting a
  culture of service excellence, aligned with the brand's values, identity and local
  customer expectations;
• Inspire and grow the team through close, motivating and empowering leadership.

RESPONSIBILITIES:

• Customer Experience:
  Work side by side with the team as a true Brand Ambassador and role model
  of Hospitality, excelling in the Art of Welcoming while sharing our
  Storytelling and ensuring the Perfect Fit.
  Demonstrate a strong presence in sales and in the overall store experience,
  setting the standard for the team and actively contributing to business
  growth.
  Engage, coach and motivate the team to deliver consistent excellence in
  customer service and build long-term customer loyalty.
  Support team members during customer interactions, identifying
  opportunities for improvement and delivering constructive, timely feedback.
  Promote clear and consistent daily communication with the team, using
  company tools to support performance and engagement.
  Proactively deliver on-the-job training and coaching moments.
  Create and promote team challenges that enhance motivation, accountability
  and performance.
  
  
• Team Development:
  Identify, together with the Store Manager, training needs and opportunities
  for autonomy, implementing actions that support continuous development.
  Provide mentorship during onboarding and ongoing development of team
  members.
  Reinforce on-the-job training dynamics and ensure effective use of all
  company tools.
  Encourage initiatives that strengthen motivation, engagement and team
  spirit.
  Foster a positive, inclusive and respectful working environment.
  o Monitor and support individual development plans, goals and performance
  objectives.
  
  
• Store Operational Management:
  Support the Store Manager and, in their absence, assume responsibility for
  the efficient management of daily store operations.
  Allocate tasks effectively across the team during each shift.
  Communicate and follow up on targets, challenges and operational
  priorities.
  Ensure correct execution of all opening and closing procedures, in line with
  company standards and Irish retail regulations.
  Meet regularly with the Store Manager to contribute actively to action plans
  and operational strategies.
  Maintain clear and ongoing communication with the Store Manager,
  ensuring alignment on store and team needs.
  Visual Merchandising:
  Ensure accurate implementation of the brand's Visual Merchandising
  guidelines.
  Adapt store layout in line with campaigns, collections and local
  product performance.
  Analyze top-selling products and market trends to drive commercial
  performance in-store.

PROFILE:

• Previous experience in customer service within the fashion retail sector
  (mandatory);
• Strong communication skills with the ability to build genuine rapport with
  customers and colleagues;
• Strong team spirit, flexibility and availability;
• High sense of responsibility, commitment, resilience, proactivity and initiative;
• Results-driven mindset focused on excellence and continuous improvement;
• Knowledge of fashion trends and strong aesthetic awareness;
• Passion for fashion and interest in denim and jeanswear;
• Fluency in English; additional languages are an advantage.

With us, you will have the opportunity to represent the world's leading denim brand!
Be inspired with us!!