Content Moderation Specialist (SA)
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Content Moderation Specialist (SA) based in Ireland.
This role is focused on maintaining a safe, compliant, and trustworthy digital environment by reviewing user-generated content across a high-volume online platform. You will play a key part in ensuring that content meets established safety standards, community guidelines, and legal requirements. The position requires careful evaluation of sensitive material and consistent application of moderation policies. You will work in a structured, fast-paced environment where accuracy, fairness, and attention to detail are essential. Collaboration with escalation teams ensures complex or ambiguous cases are handled appropriately. This is an opportunity to contribute directly to user safety and platform integrity at a global scale.
Accountabilities:
In this role, you will be responsible for reviewing, assessing, and moderating content to ensure compliance with platform policies and maintaining a safe online ecosystem.
- Review user-generated content and ensure compliance with internal guidelines, safety standards, and legal requirements
- Identify, flag, and report content that violates policies, including harmful, misleading, or inappropriate material
- Apply moderation rules consistently and maintain high levels of accuracy and fairness in decision-making
- Escalate complex, sensitive, or unclear cases to senior moderators or specialized policy teams
- Meet defined productivity and quality targets in a high-volume moderation environment
- Maintain strict confidentiality while handling sensitive user data and content
- Support continuous improvement of moderation processes through feedback and observations
Requirements:
The ideal candidate has strong attention to detail, good judgment, and the ability to work effectively in structured moderation environments.
- 6 months to 1 year of experience in trust & safety, compliance, moderation, or similar roles (preferred)
- Strong attention to detail and ability to evaluate sensitive or potentially harmful content objectively
- Basic understanding of content moderation workflows, tools, and community guidelines
- Awareness of cultural context and its impact on online content interpretation
- Strong written and verbal communication skills in English
- Ability to document decisions clearly and consistently
- Comfortable working in a fast-paced, policy-driven environment
Benefits:
- Competitive monthly compensation (up to 800 USD/month, depending on eligibility)
- Fully remote work setup
- Paid vacation and sick leave
- Learning and development programs
- Access to sports and wellness initiatives
- Opportunity to work with a global, fast-growing digital platform
- Friendly and collaborative team environment
