Posted 12 June, 2026
IT Systems Business Analyst
Royal College of Surgeons in Ireland
Dublin, Dublin, Ireland
Full Time
Reference: 601311094
Post Date : 28-May-2026
Close Date : 11-Jun-2026
Title: IT Systems Business Analyst
Department: National Office of Clinical Audit (NOCA)
Tenure: Permanent
Location: St Stephens Green, Dublin 2 - Hybrid working available
Reporting to: Information Manager
RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere, and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission "To educate, nurture and discover for the benefit of human health". We seek candidates whose experience to date has prepared them to contribute to our commitment to the "Race Equality Action Plan 2025-2029" at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent.
For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks first in the world for "Good Health and Well-being" in the Times Higher Education #SDG #SDG Impact Rankings 2025. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. Our values of Respect, Collaboration, Scholarship and Innovation continue to unite and direct our purpose.
Innovating for a Healthier Future 2023-2027 is RCSI's new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals - with a particular focus on Goal 3, which targets good health and well-being. More details about RCSI can be found at www.rcsi.ie; in particular.
At RCSI, our core values of Respect, Collaboration, Scholarship, and Innovation are at the heart of everything we do. We are committed to creating an inclusive and supportive environment where every colleague is valued and empowered to thrive. Our dedication to these values ensures that we foster a culture of mutual respect, open collaboration, continuous learning, and innovative thinking. Join us at RCSI, where your contributions will be recognised, and you will be part of a dynamic team making a real impact on global health.
About National Office of Clinical Audit (NOCA)
The National Office of Clinical Audit (NOCA) was established in 2012 as a key enabler of clinical effectiveness which in turn is a key component of patient safety and quality. The integration of best evidence in service provision, through clinical effectiveness processes, promotes healthcare that is up to date, effective and consistent. Clinical effectiveness processes include guidelines, audit, and practice guidance. NOCA establishes and maintains national clinical audits across a number of clinical areas including Intensive Care, Obstetrics, major trauma, hip fractures, arthroplasty, and mortality. NOCA is funded by the Health Service Executive Quality Improvement Division and operationally supported by the Royal College of Surgeons in Ireland. The purpose of NOCA national clinical audits is to improve the quality of care provided to patients and to improve their outcomes.
About the post:
Business Analyst
As NOCA's portfolio of national audits and clinical registers continues to expand, the IT function is growing to support increasingly complex digital and data-'driven systems. The IT Project Manager plays a critical role in delivering secure, user-'focused, and compliant technology solutions that underpin NOCA's audits and registers.
This role will support business analysis and technical testing across all NOCA data collections. This is not a data analyst role. The focus is on business requirements, systems analysis, process design, and testing-not statistical analysis, dashboard development, or data modelling. You will work with analysts, not as one.
Job Responsibilities
Business & Systems Analysis
• Gather, document and translate business requirements into clear technical specifications.
• Develop process maps, user stories, workflows and supporting documentation.
• Facilitate workshops, interviews and focus groups to capture user needs and feedback.
• Contribute to evaluations of NOCA data collection tools and recommend enhancements.
Technical Coordination & Testing
• Coordinate and support user acceptance testing for NOCA data collections and dashboards.
• Participate in technical testing and produce structured test reports.
• Support data migration activities, including validation and issue resolution.
• Troubleshoot system issues with technical partners, including root-'cause analysis and follow-'up.
Project & Stakeholder Management
• Act as project manager for designated projects.
Deputise for the Information Manager as the primary contact with the NOCA Audit Platform provider.
• Collaborate with clinicians, analysts and audit teams to understand system requirements.
• Maintain accurate project documentation, milestones and outcomes.
Knowledge & Experience - (Essential):
• Degree-'level qualification in a relevant field (e.g., computer science, data science) or equivalent experience.
• Experience as a Business Analyst within a health data or clinical data environment.
• Strong process design and workflow mapping skills.
• Knowledge of health data systems (e.g., electronic health records, clinical trial data management, national data collections).
• Understanding of data transfer between applications.
• Experience developing and implementing standard operating procedures.
• Project and change management experience.
• Strong communication, problem-'solving and stakeholder-'influencing skills.
• Ability to mentor colleagues in business analysis and requirements gathering
Knowledge & Experience - (Desirable)
• Previous hands-'on technical or software development experience
• Experience in healthcare, clinical systems, research, or regulated environments
• Knowledge of healthcare data governance, audits, security, or national reporting systems
We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application - we'd love to hear from you.
Application Process
Please apply online through the RCSI careers portal on the closing date with your CV and cover letter.
Informal Enquiries:
Informal enquiries are invited in the first instance through Brid Moran (email: [email protected]) All applications for this post must be made through the career's webpage www.rcsi.com/careers Please note that we do not accept CVs directly.
Garda vetting and occupational health review may be required for this role, depending on the nature of the duties and responsibilities. Further information will be provided during the recruitment process.
Eligibility to Work in Ireland
Please note that we are unable to offer visa sponsorship for this role. Applicants must have unrestricted right to work in Ireland.
Employee Benefits
At RCSI, we help care for our people so they can focus on our mission to Educate, nurture and discover for the benefit of human health. RCSI truly goes above and beyond to support its employees, ensuring they have everything they need to thrive both personally and professionally. Here's a glimpse of the fantastic benefits available:
Health and Wellbeing:
• Our Inspire Programme promotes the importance of taking care of both our general health and mental health. Inspire manages the Employee Assistance Programme (EAP) offered through SpectrumLife. Past events held by Inspire have included, workshops on mindfulness practices, yoga, nutritional advice, financial advice on mortgages, pensions & health insurance from leading experts, fitness challenges, baking competitions, weight loss programmes, annual flu vaccination campaign and many more.
• You can also enjoy access to an onsite gym for just €10 per month.
Work -Life Balance:
• Maintaining a healthy work-life balance is crucial for fostering employee well-being, productivity, and overall satisfaction. At RCSI, we offer flexible working arrangements, study leave, and career breaks. In addition to 20 days of annual leave, employees receive an extra 6.5 days of university privilege days, which occur annually around the Christmas and Easter breaks.
Family Benefits:
• RCSI offers enhanced family leave to our working parents with fully paid Maternity, Adoptive, Paternity and Surrogacy Leave. We also offer the first two weeks of Parents leave fully paid for, as well as the option to take Parental Leave until your child is 18 years old. We provide access to Platform 55, a new Parents Platform to support staff before, during, and after becoming a parent. We also offer flexible working, discounted Giraffe crèche services of up to 20% and a Parents and Carers' Network.
Financial Security:
• Benefit from automatic enrolment in a pension scheme with Willis Towers Watson with the employer contributions increasing with your length of service, Death in Service of up to 4 times your salary, long-term illness and disability income replacement, and free advice on health, motor, and home insurance.
Discounted Services:
• Avail of discounted GP services, Taxsaver commuter tickets, the BiketoWork scheme, free eye tests at the National Optometry Centre, and discounted parking at St. Stephen's Green/RCSI car park.
Recognition:
• At RCSI, we value and recognise the contributions of our staff through various awards and events, such as Long Service recognition, the Vice Chancellor Staff Awards, and through Research Day.
Professional Growth:
• RCSI's Staff Learning and Development is committed to providing colleagues with opportunities and support to help them reach their full potential and thrive at work. Offerings include a comprehensive programme of staff training, management and leadership development, mentoring, coaching and funding support for further study.
Staff Networks:
• Additionally, we support a range of staff networks, including the Women's Network, Postdoctoral Staff Network, Parents & Carers' Network, Project Manager's Network, LGBTI+ Network, Age Friendly Network etc. These networks help RCSI to foster a sense of community and inclusivity.
Sports and Social Club:
• Engage in a variety of activities such as Yoga, Pilates and a variety of different Fitness classes. Enjoy social evenings, Book Clubs, Summer BBQs and one-off events like the Taste of Dublin, Bloom, Dublin Horse Show and Dublin Zoo. We also have a variety of discount tickets for shows and events through the year.
Note: This job description may be subject to change to reflect the evolving requirements of the Department and RCSI. Similar vacancies that arise in the next 6 months may be filled from the pool of applicants that apply for this position. RCSI is proud to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their gender, civil status, family status, sexual orientation, religion, age, disability or race. RCSI is committed to embedding equality, diversity and inclusion (EDI) across everything we do. This ensures we can all work and learn in an environment defined by dignity and respect. Eligibility to work in Ireland is a requirement of this role, Proof of eligibility documentation will be required at a later date. Under limited and specific circumstances (research/ specialist roles) RCSI may be in a position to seek a hosting agreement and/or work permits. Employees are required to undertake 6 months service in their current role before applying for other internal opportunities, unless agreed in advance by the SMT representative
Close Date : 11-Jun-2026
Title: IT Systems Business Analyst
Department: National Office of Clinical Audit (NOCA)
Tenure: Permanent
Location: St Stephens Green, Dublin 2 - Hybrid working available
Reporting to: Information Manager
RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere, and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission "To educate, nurture and discover for the benefit of human health". We seek candidates whose experience to date has prepared them to contribute to our commitment to the "Race Equality Action Plan 2025-2029" at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent.
For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks first in the world for "Good Health and Well-being" in the Times Higher Education #SDG #SDG Impact Rankings 2025. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. Our values of Respect, Collaboration, Scholarship and Innovation continue to unite and direct our purpose.
Innovating for a Healthier Future 2023-2027 is RCSI's new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals - with a particular focus on Goal 3, which targets good health and well-being. More details about RCSI can be found at www.rcsi.ie; in particular.
At RCSI, our core values of Respect, Collaboration, Scholarship, and Innovation are at the heart of everything we do. We are committed to creating an inclusive and supportive environment where every colleague is valued and empowered to thrive. Our dedication to these values ensures that we foster a culture of mutual respect, open collaboration, continuous learning, and innovative thinking. Join us at RCSI, where your contributions will be recognised, and you will be part of a dynamic team making a real impact on global health.
About National Office of Clinical Audit (NOCA)
The National Office of Clinical Audit (NOCA) was established in 2012 as a key enabler of clinical effectiveness which in turn is a key component of patient safety and quality. The integration of best evidence in service provision, through clinical effectiveness processes, promotes healthcare that is up to date, effective and consistent. Clinical effectiveness processes include guidelines, audit, and practice guidance. NOCA establishes and maintains national clinical audits across a number of clinical areas including Intensive Care, Obstetrics, major trauma, hip fractures, arthroplasty, and mortality. NOCA is funded by the Health Service Executive Quality Improvement Division and operationally supported by the Royal College of Surgeons in Ireland. The purpose of NOCA national clinical audits is to improve the quality of care provided to patients and to improve their outcomes.
About the post:
Business Analyst
As NOCA's portfolio of national audits and clinical registers continues to expand, the IT function is growing to support increasingly complex digital and data-'driven systems. The IT Project Manager plays a critical role in delivering secure, user-'focused, and compliant technology solutions that underpin NOCA's audits and registers.
This role will support business analysis and technical testing across all NOCA data collections. This is not a data analyst role. The focus is on business requirements, systems analysis, process design, and testing-not statistical analysis, dashboard development, or data modelling. You will work with analysts, not as one.
Job Responsibilities
Business & Systems Analysis
• Gather, document and translate business requirements into clear technical specifications.
• Develop process maps, user stories, workflows and supporting documentation.
• Facilitate workshops, interviews and focus groups to capture user needs and feedback.
• Contribute to evaluations of NOCA data collection tools and recommend enhancements.
Technical Coordination & Testing
• Coordinate and support user acceptance testing for NOCA data collections and dashboards.
• Participate in technical testing and produce structured test reports.
• Support data migration activities, including validation and issue resolution.
• Troubleshoot system issues with technical partners, including root-'cause analysis and follow-'up.
Project & Stakeholder Management
• Act as project manager for designated projects.
Deputise for the Information Manager as the primary contact with the NOCA Audit Platform provider.
• Collaborate with clinicians, analysts and audit teams to understand system requirements.
• Maintain accurate project documentation, milestones and outcomes.
Knowledge & Experience - (Essential):
• Degree-'level qualification in a relevant field (e.g., computer science, data science) or equivalent experience.
• Experience as a Business Analyst within a health data or clinical data environment.
• Strong process design and workflow mapping skills.
• Knowledge of health data systems (e.g., electronic health records, clinical trial data management, national data collections).
• Understanding of data transfer between applications.
• Experience developing and implementing standard operating procedures.
• Project and change management experience.
• Strong communication, problem-'solving and stakeholder-'influencing skills.
• Ability to mentor colleagues in business analysis and requirements gathering
Knowledge & Experience - (Desirable)
• Previous hands-'on technical or software development experience
• Experience in healthcare, clinical systems, research, or regulated environments
• Knowledge of healthcare data governance, audits, security, or national reporting systems
We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application - we'd love to hear from you.
Application Process
Please apply online through the RCSI careers portal on the closing date with your CV and cover letter.
Informal Enquiries:
Informal enquiries are invited in the first instance through Brid Moran (email: [email protected]) All applications for this post must be made through the career's webpage www.rcsi.com/careers Please note that we do not accept CVs directly.
Garda vetting and occupational health review may be required for this role, depending on the nature of the duties and responsibilities. Further information will be provided during the recruitment process.
Eligibility to Work in Ireland
Please note that we are unable to offer visa sponsorship for this role. Applicants must have unrestricted right to work in Ireland.
Employee Benefits
At RCSI, we help care for our people so they can focus on our mission to Educate, nurture and discover for the benefit of human health. RCSI truly goes above and beyond to support its employees, ensuring they have everything they need to thrive both personally and professionally. Here's a glimpse of the fantastic benefits available:
Health and Wellbeing:
• Our Inspire Programme promotes the importance of taking care of both our general health and mental health. Inspire manages the Employee Assistance Programme (EAP) offered through SpectrumLife. Past events held by Inspire have included, workshops on mindfulness practices, yoga, nutritional advice, financial advice on mortgages, pensions & health insurance from leading experts, fitness challenges, baking competitions, weight loss programmes, annual flu vaccination campaign and many more.
• You can also enjoy access to an onsite gym for just €10 per month.
Work -Life Balance:
• Maintaining a healthy work-life balance is crucial for fostering employee well-being, productivity, and overall satisfaction. At RCSI, we offer flexible working arrangements, study leave, and career breaks. In addition to 20 days of annual leave, employees receive an extra 6.5 days of university privilege days, which occur annually around the Christmas and Easter breaks.
Family Benefits:
• RCSI offers enhanced family leave to our working parents with fully paid Maternity, Adoptive, Paternity and Surrogacy Leave. We also offer the first two weeks of Parents leave fully paid for, as well as the option to take Parental Leave until your child is 18 years old. We provide access to Platform 55, a new Parents Platform to support staff before, during, and after becoming a parent. We also offer flexible working, discounted Giraffe crèche services of up to 20% and a Parents and Carers' Network.
Financial Security:
• Benefit from automatic enrolment in a pension scheme with Willis Towers Watson with the employer contributions increasing with your length of service, Death in Service of up to 4 times your salary, long-term illness and disability income replacement, and free advice on health, motor, and home insurance.
Discounted Services:
• Avail of discounted GP services, Taxsaver commuter tickets, the BiketoWork scheme, free eye tests at the National Optometry Centre, and discounted parking at St. Stephen's Green/RCSI car park.
Recognition:
• At RCSI, we value and recognise the contributions of our staff through various awards and events, such as Long Service recognition, the Vice Chancellor Staff Awards, and through Research Day.
Professional Growth:
• RCSI's Staff Learning and Development is committed to providing colleagues with opportunities and support to help them reach their full potential and thrive at work. Offerings include a comprehensive programme of staff training, management and leadership development, mentoring, coaching and funding support for further study.
Staff Networks:
• Additionally, we support a range of staff networks, including the Women's Network, Postdoctoral Staff Network, Parents & Carers' Network, Project Manager's Network, LGBTI+ Network, Age Friendly Network etc. These networks help RCSI to foster a sense of community and inclusivity.
Sports and Social Club:
• Engage in a variety of activities such as Yoga, Pilates and a variety of different Fitness classes. Enjoy social evenings, Book Clubs, Summer BBQs and one-off events like the Taste of Dublin, Bloom, Dublin Horse Show and Dublin Zoo. We also have a variety of discount tickets for shows and events through the year.
Note: This job description may be subject to change to reflect the evolving requirements of the Department and RCSI. Similar vacancies that arise in the next 6 months may be filled from the pool of applicants that apply for this position. RCSI is proud to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their gender, civil status, family status, sexual orientation, religion, age, disability or race. RCSI is committed to embedding equality, diversity and inclusion (EDI) across everything we do. This ensures we can all work and learn in an environment defined by dignity and respect. Eligibility to work in Ireland is a requirement of this role, Proof of eligibility documentation will be required at a later date. Under limited and specific circumstances (research/ specialist roles) RCSI may be in a position to seek a hosting agreement and/or work permits. Employees are required to undertake 6 months service in their current role before applying for other internal opportunities, unless agreed in advance by the SMT representative
