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Posted 12 June, 2026

Senior Experience Strategist

Accenture
Dublin, Dublin, Ireland Full Time
Reference: 137147098

We are looking for a Senior Experience Strategist with 6-8+ years' experience in the Life Sciences industry to join our Accenture Song team in Dublin.

This role is for a strategic leader with deep industry knowledge and a strong point of view on experience, engagement, and digital transformation in Life Sciences. You bring creative curiosity, rigorous strategic thinking, and the ability to translate complex data, insights, and constraints into clear, compelling experience strategies that drive measurable business and patient outcomes.

You are a trusted partner to senior clients and internal leaders, equally comfortable shaping vision at a macro level and guiding teams through detailed execution. You thrive at the intersection of data, technology, creativity, and human insight, and you play a critical role in defining how experience strategy shows up across large, complex engagements.

You are fluent in the omnichannel ecosystem within Life Sciences and understand its regulatory, organisational, and commercial challenges. You lead with clarity and confidence, mentor others, and help grow both client relationships and strategic capability within the agency.

Key Responsibilities
  • Lead the translation of business objectives, data, and insights into clear experience strategies, platforms, and narratives that drive impact
  • Own experience strategy across complex engagements, ensuring alignment from early vision through execution and optimisation
  • Act as a senior strategic partner to clients, confidently leading conversations with senior stakeholders and influencing decision-making
  • Guide and collaborate with creative, CX, technology, and delivery teams to ensure strategic intent is realised throughout development and handoff
  • Define and oversee cross-channel measurement frameworks, KPIs, and success metrics, using performance analytics to inform optimisation and future strategy
  • Shape experience and engagement thinking across digital, social, and innovation initiatives within Life Sciences
  • Play a leading role in pitches, proposals, POVs, and growth initiatives, helping to define the strategic ambition and experience vision
  • Mentor and support junior strategists, contributing to capability building, ways of working, and strategic excellence across the team
  • Act as a thought leader within the agency, continually elevating conversations around insight-led experience, innovation, and measurable value

Stay ahead of market trends, regulatory shifts, and emerging opportunities in health, wellness, and adjacent industries, advocating for new and alternative approaches

  • 6-8+ years of experience in Experience, Engagement, CX, or Digital Strategy, ideally within a creative or consulting-led agency
  • Deep experience in Life Sciences, pharma, or healthcare marketing and engagement models
  • Proven ability to lead strategy on complex, multi-channel engagements
  • Strong analytical and insight-driven thinking, with the ability to turn data into clear strategic direction
  • Expertise in engagement channels, platforms, and technologies commonly used in Life Sciences
  • Extensive experience working in client-facing roles, including influencing and managing senior stakeholders
  • Demonstrated ability to scope and shape work, manage ambiguity, and balance multiple priorities
  • Excellent written and verbal communication skills, with the ability to tell clear, compelling strategic stories

Personal Attributes
  • Strategic, authoritative, and hands-on when needed
  • Confident leading clients, teams, and complex conversations
  • Collaborative mentor who elevates those around them
  • Comfortable with ambiguity and complexity
  • Curious, proactive, and future-focused
  • Passionate about quality, innovation, and measurable impact

Summary

The ideal candidate is a senior strategic practitioner who can define and lead experience strategy with confidence, clarity, and conviction. You bring a strong strategic point of view, the ability to tell a compelling story visually and verbally, and the drive to elevate both the work and the people around you-while delivering meaningful outcomes for clients and patients alike.

What's in it for you:

At Accenture Ireland, in addition to a competitive base salary, you will also have an extensive benefits package which includes pension, private health insurance, discounted gym membership, emergency caring facilities, and 2 days' leave per year for charitable work of your choice! Flexible working arrangements can be discussed depending on the position.

Does this appeal to you? If so, we wish to hear from you:

Please advise if you have any requirements, so we can investigate into arranging reasonable adjustments to the recruitment process. You can contact us at [email protected]

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities

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