Sr SRE (Application Support + Dev-Ops + Automation)

Job Description
Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role

• Plan, manage, and oversee all aspects of aProduction Environment
• Define strategies for Application PerformanceMonitoring, Optimization in Prod environment
• Respond to Incidents and improvise platformbased on feedback and measure the reduction of incidents over time.
• Support deployment of code into multiple lower environments.Supporting current processes with an emphasis on automating everything as soon as possible.
• Design, develop and standardize Monitoring andAlerting mechanism for the supported applications.
• Take a holistic approach to problem solving,by connecting the dots during a production event through the varioustechnology stack that makes up the platform, to optimize meantime to recover.
• Engage in and improve the whole lifecycle ofservices-from inception and design, through deployment, operation andrefinement.
• Analyze ITSM activities of the platform andprovide feedback loop to development teams on operational gaps orresiliency concerns.
• Support services before they go live throughactivities such as system design consulting, capacity planning and launchreviews.
• Support the application CI/CD pipeline forpromoting software into higher environments through validation and operationalgating, and leadin DevOps automation and best practices.
• Maintain services once they are live bymeasuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanismslike automation and evolving systems by pushing for changes that improvereliability and velocity.
• Work with a global team spread across techhubs in multiple geographies and time zones.
• Ability to share knowledge and explain processes and procedures to others.
• Share knowledge and mentor junior resources
• Able to perform on-call duties on a rotational basis.
• Occasional off hours work required.
• Candidate should have inclination for Training and should be good trainer and ready to mentor others

Requirements

Nginx (nice to have), Splunk, Dynatrace, AWS API GW, Event GW, Check Infra, Chef Habitat, Ansible and XLR automation