Supervisor | Full-time | Blanchardstown - FIND THE PERFECT FIT WITH US!

Description

MISSION OF THE ROLE:

• Coordinate and supervise the daily operational activities carried out during a work
  shift, under the guidance of the Store Manager and in full alignment with the Brand's
  values and the Irish retail market context;
• Increase the Salsa DNA, making it truly unique while enhancing both the customer
  journey and the brand experience in-store;
• Inspire, engage and create a genuine emotional connection with both the team and
  the customer, delivering a distinctive, memorable and impactful in-store experience;
• Inspire, empower, develop and unlock the full potential of every team member;
• Ensure the achievement of the store's commercial objectives while promoting a
  culture of service excellence, aligned with the brand's values, identity and local
  customer expectations;
• Inspire and grow the team through close, motivating and empowering leadership.

RESPONSIBILITIES:

• Customer Experience:
  » Work side by side with the team as a true Brand Ambassador and role model
  of Hospitality, excelling in the Art of Welcoming while sharing our
  Storytelling and ensuring the Perfect Fit.
  » Demonstrate a strong presence in sales and in the overall store experience,
  setting the standard for the team and actively contributing to business
  growth.
  » Engage, coach and motivate the team to deliver consistent excellence in
  customer service and build long-term customer loyalty.
  » Support team members during customer interactions, identifying
  opportunities for improvement and delivering constructive, timely feedback.
  » Promote clear and consistent daily communication with the team, using
  company tools to support performance and engagement.
  » Proactively deliver on-the-job training and coaching moments.
  » Create and promote team challenges that enhance motivation, accountability
  and performance.
• Team Development:
  » Identify, together with the Store Manager, training needs and opportunities
  for autonomy, implementing actions that support continuous development.
  » Provide mentorship during onboarding and ongoing development of team
  members.
  » Reinforce on-the-job training dynamics and ensure effective use of all
  company tools.
  » Encourage initiatives that strengthen motivation, engagement and team
  spirit.
  » Foster a positive, inclusive and respectful working environment.
  o Monitor and support individual development plans, goals and performance
  objectives.
• Store Operational Management:
  » Support the Store Manager and, in their absence, assume responsibility for
  the efficient management of daily store operations.
  » Allocate tasks effectively across the team during each shift.
  » Communicate and follow up on targets, challenges and operational
  priorities.
  » Ensure correct execution of all opening and closing procedures, in line with
  company standards and Irish retail regulations.
  » Meet regularly with the Store Manager to contribute actively to action plans
  and operational strategies.
  » Maintain clear and ongoing communication with the Store Manager,
  ensuring alignment on store and team needs.
  » Visual Merchandising:
  • Ensure accurate implementation of the brand's Visual Merchandising
  guidelines.
  • Adapt store layout in line with campaigns, collections and local
  product performance.
  • Analyze top-selling products and market trends to drive commercial
  performance in-store.

PROFILE:

• Previous experience in customer service within the fashion retail sector
  (mandatory);
• Strong communication skills with the ability to build genuine rapport with
  customers and colleagues;
• Strong team spirit, flexibility and availability;
• High sense of responsibility, commitment, resilience, proactivity and initiative;
• Results-driven mindset focused on excellence and continuous improvement;
• Knowledge of fashion trends and strong aesthetic awareness;
• Passion for fashion and interest in denim and jeanswear;
• Fluency in English; additional languages are an advantage.

With us, you will have the opportunity to represent the world's leading denim brand!
Be inspired with us!!