Level 3 Technical Support IT Engineer West Dublin

Level 3 Technical Support Engineer - West Dublin
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Stack and Co<\/b>, a specialist tech recruitment agency, is currently hiring for an experienced Level 3 Technical Support Engineer<\/b> on behalf of a well\-established and growing IT services company based in West Dublin<\/b>. This is a full\-time, permanent role ideal for a senior IT support professional with strong technical ability, excellent client\-facing skills, and hands\-on project experience.
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If you're an experienced IT technician who thrives in fast\-paced environments and enjoys solving complex technical problems across Microsoft 365, Azure, networking, and server infrastructure, we want to hear from you.
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Key Responsibilities:
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• Provide expert\-level support to resolve advanced IT issues escalated from Level 1 and Level 2 engineers.
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• Manage, configure, and maintain Windows Servers (on\-prem and cloud), network infrastructure, and firewalls.
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• Plan and execute client IT projects including server migrations, disaster recovery solutions, and cloud deployments.
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• Administer and troubleshoot Microsoft 365<\/b> environments (Exchange Online, SharePoint, Teams).
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• Use PowerShell scripting to automate tasks and streamline system administration.
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• Participate in daily scheduling, resource planning, and client consultation.
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• Oversee IT asset management and compliance with ISO27001<\/b> standards.
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• Mentor and guide junior IT support staff to support professional development.
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  Requirements<\/h3>

  Essential Skills & Experience:
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  • 5-7+ years of hands\-on IT support experience, ideally in a Managed Services Provider (MSP)<\/b> or client\-facing role.
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  • Strong technical skills in Microsoft 365 setup and administration, Azure, Active Directory, DNS, DHCP, and network protocols.
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  • Solid experience with routers, firewalls, VPNs, VLANs, switches, and VOIP systems.
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  • Proven success managing IT infrastructure, projects, and migrations in dynamic business environments.
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  • Ability to diagnose and resolve complex technical issues under pressure.
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  • Experience with Microsoft 365 tenant\-to\-tenant migrations, compliance policies, and security features is a strong advantage.
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  • Familiarity with PowerShell scripting for system administration and automation tasks.
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    Benefits<\/h3>

    Benefits Package:
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    • Competitive salary (DOE)
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    • Company pension scheme and income protection (after probation)
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    • Ongoing training and professional development allowance
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    • Team\-building events every 3-6 months
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    • Performance\-based employee incentives
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    • Staff discounts on IT hardware
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    • Company mobile phone provided & laptop
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    • This is an office\-based role 5 days week.<\/p><\/li>\n <\/ul>\n

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      To be considered for this role, you must<\/b>:
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      • Have the relevant technical experience outlined above
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      • Be legally authorised to work in Ireland<\/b>
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      • Be based in or near West Dublin<\/b>
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        Apply now<\/b> by sending your CV to [email protected]<\/a><\/b><\/b>
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        \n Due to time limitations, we only will reply to applicants whose experience, location & skills are relevant to what is specified above.<\/i><\/b>
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