Senior Technical Support Level 2- Dublin

Senior Technical Support Engineer Level 2 (MSP | Microsoft Partner) - Dublin Hybrid<\/span><\/span><\/b>
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Ready for real variety in a multi\-customer environment? We're hiring a hands\-on Level 2 IT Engineer who can own escalations, keep tenants healthy, and support rollouts across the Microsoft stack.<\/span>
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** Please note you absolutely MUST have Irish MSP experience for this role.<\/span><\/span><\/b>
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You will have strong career progression in this role from Level 2 moving up towards Level 3 and more project work.<\/span>
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What you'll work on:<\/span><\/span><\/b>
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• L2 ownership: diagnose methodically, fix, document clearly<\/span>
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• Microsoft 365: mail\/collab\/storage tenancy care<\/span>
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• Identity & devices: <\/span><\/span>Entra ID (Azure AD)<\/span><\/span><\/b> + <\/span><\/span>Intune\/Endpoint Manager<\/span><\/span><\/b> (Autopilot, compliance, CA)<\/span>
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• Windows: support Windows 10\/11 and core server services<\/span>
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• Everyday networking: TCP\/IP, DNS, DHCP, VPN<\/span>
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• Work the MSP way: PSA\/RMM, SLAs, asset hygiene, clear comms<\/span>
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  Requirements<\/h3>

  
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  Must\-haves:<\/span><\/span><\/b>
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  • 2-5 years in an MSP (essential)<\/span><\/span><\/b>
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  • Exposure to a <\/span><\/span>Microsoft Partner<\/span><\/span><\/b> environment<\/span>
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  • Strong Microsoft 365, Entra ID\/Azure AD, Intune<\/span>
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  • Structured troubleshooting, crisp ticket notes, calm user comms<\/span>
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    Nice\-to\-haves:<\/span><\/span><\/b>
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    • MS\-102 \/ MD\-102 \/ AZ\-104, PowerShell, Autopilot\/Conditional Access, PSA\/RMM familiarity<\/span>
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      Benefits<\/h3>

      
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      West Dublin (hybrid) Permanent, full\-time You must be legal to work in Ireland.<\/span><\/span>
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      \n Excellent salary on offer for an Irish MSP experience L2 IT Support Engineer with basic from Euro 45,000 \- 55,000 + Benefits. <\/span>
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      We are also looking for a Senior Level 3 Engineer for this MSP.<\/span>
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      Please send your CV to Stack and Co today to [email protected]<\/a> explaining your MSP experience and how your skills fit what is required. <\/span>
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