Administration Support CE

Administration Support, Community Employment (CE)

This is a Community Employment vacancy, to confirm you are eligible please contact your local Department of Social Protection.

Applicants must provide suitable references and be prepared to undertake Garda Vetting where applicable.

JOB DESCRIPTION

Job Title: Administration Support

Purpose of Job: To provide essential administrative support to Threshold's Operations Department.

Reports to: CE Supervisor

MAIN TASKS AND RESPONSIBILITIES

Data/Reporting

• Assist in review of current data collection and reporting

• Assist in the creation of new data fields to improve Threshold's reporting capability.

• Generating reports; some data cleaning; creating pivot tables as required

• Generation of Charts relevant to data request.

• Any other relevant tasks

Quality

• Creation of process documents.

• Quality assurance review of CRM to ensure fields are correctly utilized.

• Assist with the creation of standardised training materials.

• Assist in researching new training for various departments

• Assist in creating template documents for use by frontline staff.

• Any other relevant tasks

Systems

• Assist in researching and test-driving new software and platforms

• Assist in creation of Operations SharePoint site.

• Assist with new data/reporting systems: Power Bi.

• Assist with maintenance of threshold Equipment Tracker.

• Any other relevant tasks

Skills Requirements

• Good Communication skills, both written and verbal

• A good level of IT skills to include Word, Excel and Outlook.

• Ability to follow instruction and act on own initiative

• Commitment to learning and developing

Induction and ongoing training will be provided both in-house and externally.