Project Delivery Manager - Clare

Project Delivery Manager - CLARE

Tierney’s provide a trusted and reputable range of IT Solutions, Support and Consultancy Services to the International Hotel, Restaurant and Leisure Industry across the Ireland and the UK. Our commitment within the Hospitality Sector brings cutting edge solutions to our customers from leading partners around the globe enabling our clients to gain the maximum from their IT investment helping them achieve their specific needs.

We are currently recruiting an experienced Project Delivery Manager based in Clare to join and head up our Project Delivery team. Supporting our Technical Delivery Teams, the ideal candidate will have strong technical understanding and problem-solving skills with a keen interest in keeping up to date with emerging trends and technologies.

What are the key responsibilities of the role?

Project delivery

• Take end-to-end accountability for all project delivery schedules and agreed due dates

• Ensure every project has a defined scope, timeline, and delivery owner

• Maintain continuous oversight of project progress, identify risks, and implement mitigation strategies

• Provide regular, professional updates to clients on delivery status

• Drive disciplined change control processes and ensure documentation is maintained to a high standard for supporting teams

• Ensure projects transition cleanly into support / BAU services

Financial control billing reporting

• Track delivery progress against billable milestones

• Provide timely and accurate completion and milestone reports to Accounts

• Flag delays, scope changes, or billing impacts early

• Support accurate customer invoicing aligned with sales orders and delivered work

Client engagement escalation

• Act as senior escalation point for delivery issues, risks, or delays

• Communicate plans, timelines, and risks clearly

• Maintain strong relationships with key client stakeholders

• Ensure transparency and professionalism in all client communications

Cross-team collaboration

• Work closely with sales, technical teams, procurement, and accounts

• Ensure strong handover from sales into delivery and support

• Ensure teams are aligned for service delivery and readiness

​What skills/experience do you require for the role?

• Third level qualification in Information Technology/Computer Science or a related field (Prince2)

• Proven experience leading project delivery within an MSP, IT services, or technology environment — this is non-negotiable

• Deep understanding of IT infrastructure, cloud, networking, or cybersecurity projects (you don't need to be technical, but you must speak the language)

• Strong people leadership skills with a track record of building and motivating delivery teams

• Ability to handle multiple projects and tasks with easy, have excellent attention to detail.

• Prides themselves in the delivery of high standard projects

• Excellent problem solving and analytical skills

• Strong communication and interpersonal skills.

• Knowledge of MSP Project Management Tools (Halo, ConnectWise or Similar)  

• Full clean Irish/EU drivers licence.

What are the company benefits?

• Competitive salary

• 23 days annual leave

• Life Assurance Scheme

• Hybrid Role

• Access to use of a company vehicle as required

• Opportunity to gain industry recognised qualifications

• Active sports and social club

• Employee Assistance Programme (EAP)

• Career progression