Off-Licence Assistant

Job description:

Main purpose of the role:
Ensure the Off-Licence Department operates efficiently and effectively at all times. Provide customers with excellent quality products and services.

The ideal candidate will have/be:

Creative

Excellent communication skills

Ability to engage with and prioritise customer needs

Strong attention to detail, organised and flexible

Ability to use own initiative and work as part of a team in a fast-paced environment

Previous customer service experience is an advantage.

Main duties:

Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative

Adhere to weekly stocktaking and daily waste procedures in the Off-Licence

Implement and follow planograms

Merchandise and present the Off-Licence department to the highest standard at all times

Deal with all customer queries efficiently, professionally and consistent with store policy

Attend relevant training as required and implement learnings in store.