Posted 09 June, 2026
Delivery Director - Global Telco Strategic Accounts IRC289920
GlobalLogic
Athlone, Ireland
Full Time
Reference: 240883883
Description
As a Delivery Director, you will be accountable for driving the high client advocacy and satisfaction, evidenced through net promoter score, strong client relationships and profitable growth in one or more of GlobalLogic's global Telecommunications accounts. You will achieve this by meeting and exceeding client expectations, delivery excellence, high employee satisfaction and a consultative, AI-first delivery approach that harnesses the best of GlobalLogic and its partners' capabilities. The role is based in Ireland, ideally within an hour's commute to Athlone, where GlobalLogic's Delivery Centre is located. The role will require some international travel.
This is a 'two-in-a-box' leadership role, focused on developing GlobalLogic's Ireland and global delivery footprint, working in close partnering with offshore Engineering Leaders and teams, as well as the Industry Business Unit, to drive delivery excellence and strategic business innovation. We are looking for an experienced leader to deliver complex telecommunications solutions and services. You won't just be managing delivery timelines and budgets; you will be the architect of our delivery approach and culture that created AI-led business impact for our clients. Your mission will be to blend delivery excellence with thought leadership, fostering a high-energy environment where innovation isn't a buzzword - it's the standard.
Your mission will be to knit globally distributed delivery teams into a single, cohesive global delivery function for these accounts. To emphasise - you need to be not just a delivery lead but also an innovation driver and an outgoing, high energy, proactive and hands-on leader, who identifies how AI-enabled capabilities and next-gen networking to solve the client's most pressing business challenges.
Requirements
Job responsibilities
Strategic Delivery & Global Governance
Relationship Management & Innovation
Growth & Business Developmenta
#LI-CM1
What we offer
Why work at GlobalLogic
Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.
You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more.
We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
As a Delivery Director, you will be accountable for driving the high client advocacy and satisfaction, evidenced through net promoter score, strong client relationships and profitable growth in one or more of GlobalLogic's global Telecommunications accounts. You will achieve this by meeting and exceeding client expectations, delivery excellence, high employee satisfaction and a consultative, AI-first delivery approach that harnesses the best of GlobalLogic and its partners' capabilities. The role is based in Ireland, ideally within an hour's commute to Athlone, where GlobalLogic's Delivery Centre is located. The role will require some international travel.
This is a 'two-in-a-box' leadership role, focused on developing GlobalLogic's Ireland and global delivery footprint, working in close partnering with offshore Engineering Leaders and teams, as well as the Industry Business Unit, to drive delivery excellence and strategic business innovation. We are looking for an experienced leader to deliver complex telecommunications solutions and services. You won't just be managing delivery timelines and budgets; you will be the architect of our delivery approach and culture that created AI-led business impact for our clients. Your mission will be to blend delivery excellence with thought leadership, fostering a high-energy environment where innovation isn't a buzzword - it's the standard.
Your mission will be to knit globally distributed delivery teams into a single, cohesive global delivery function for these accounts. To emphasise - you need to be not just a delivery lead but also an innovation driver and an outgoing, high energy, proactive and hands-on leader, who identifies how AI-enabled capabilities and next-gen networking to solve the client's most pressing business challenges.
Requirements
- 15+ years of experience in Digital Engineering delivery, with a proven track record specifically within the Telecommunications vertical.
- Experience in driving efficiencies and innovation in virtualized RAN architectures, Self-Organizing Network (SON) features, and Network Management Systems (NMS) to ensure that solutions and services remain at the forefront of industry standards and evolving market demands.
- Experience leading either regional accounts of 100+ people or global accounts of 200+ people.
- Expert-level knowledge of global delivery, financial management, and Organizational Change Management (OCM).
- A demonstrable ability to introduce AI-enabled solutions and drive a modernization agenda within a legacy environment.
- The ability to pivot from a big picture strategic discussion with the C-suite, to a granular, hands-on deep dive into delivery risks, blockers, mitigations and enablers.
Job responsibilities
Strategic Delivery & Global Governance
- Take accountability for high-quality delivery in Ireland, in tandem with other delivery regions, proactively shaping decisions taken at a global level for the account/s you manage.
- Act as the key Delivery lead for the account, aligning Product Team Leads, Global Subject Matter Experts, and delivery centres to ensure a seamless "One GlobalLogic" experience.
- Establish robust frameworks for tracking KPIs/SLAs while proactively mitigating risks in complex, enterprise environments.
Relationship Management & Innovation
- Build deep, trusted relationships with senior Telco executives (CTO, CIO, Product Heads) to understand their long-term vision and build advocacy for GlobalLogic.
- Drive growth in the account/s through a consultative approach. Builds an in-depth understanding of the client's challenges and proactively propose ideas, PoCs and solutions, for eg., in AI adoption, automation, to deliver tangible clients outcomes.
- Use deep expertise in CSP organizations and Network/IT stacks to position GlobalLogic as a partner of choice for digital transformation.
Growth & Business Developmenta
- Work in lockstep with other Global Client stakeholders to identify and drive stronger delivery excellence and growth within the existing account/s.
- Lead the team, bringing together SMEs, Architects, and Executives to convert identified needs into signed business and delivery.
#LI-CM1
What we offer
Why work at GlobalLogic
Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.
You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more.
We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
