Posted 05 June, 2026
Retail Customer Assistant
Coastline Gaming
Cork, Cork, Ireland
Full Time
Reference: 330107488
Retail Customer Assistant
Location: Victoria Casino, Cork| Job Type: Part-Time, 16 hours, 2 days per week | On-Site
Who We Are
Coastline Gaming is one of Ireland's most established gaming and entertainment operators, with nine venues nationwide and a growing online presence. For over 40 years, we've been creating spaces where people come to enjoy themselves - and we've built that reputation by hiring people who genuinely care about customer experience.
The Role
As a Customer Assistant, you'll be the face of the venue - the first person customers see and the one they come to with questions. You'll support cash transactions, keep the floor looking its best, and make sure every visitor feels welcome and looked after.
This is a people-first role. If you naturally make others feel at ease, you're calm under pressure, and you take pride in doing things properly - you'll fit right in.
Hours: Rotating schedule within operating hours including evenings and weekends.
Key Responsibilities
What We're Looking For
You must be 18 or over to apply.
What We Offer
How to Apply
Apply directly here!
We review every application. If your experience matches what we're looking for, we'll be in touch within a few days.
Location: Victoria Casino, Cork| Job Type: Part-Time, 16 hours, 2 days per week | On-Site
Who We Are
Coastline Gaming is one of Ireland's most established gaming and entertainment operators, with nine venues nationwide and a growing online presence. For over 40 years, we've been creating spaces where people come to enjoy themselves - and we've built that reputation by hiring people who genuinely care about customer experience.
The Role
As a Customer Assistant, you'll be the face of the venue - the first person customers see and the one they come to with questions. You'll support cash transactions, keep the floor looking its best, and make sure every visitor feels welcome and looked after.
This is a people-first role. If you naturally make others feel at ease, you're calm under pressure, and you take pride in doing things properly - you'll fit right in.
Hours: Rotating schedule within operating hours including evenings and weekends.
Key Responsibilities
- Deliver standout customer service - welcome every guest, answer questions, and make people feel at home
- Manage cash transactions - handle payouts, floats, and all cash operations with speed and accuracy
- Support promotions - let customers know about current offers, events, and our Vantage Club loyalty programme
- Keep the venue looking its best - maintainhigh standards of cleanliness and presentation across the floor
- Assist with opening and closing procedures as part of the shift team
What We're Looking For
- At least 1 year's experience in retail, hospitality, or customer-facing roles(direct gaming experience is not required - we'll teach you the industry)
- Cash handling confidence - you've worked a till, handled floats, or managed transactions before
- A genuine people person - warm, approachable, and comfortable engaging with a wide range of customers
- Reliable and team-oriented - you show up, you support your colleagues, and you take pride in your work
- Good attention to detail - particularly with cash and compliance
You must be 18 or over to apply.
What We Offer
- Full training provided - we'll teach you everything you need to know about the gaming industry
- Real career progression - many of our Supervisors and Managers started as Customer Assistants. Coastline promotes from within
- A new venue, a new team - help shape a brand-new club and be part of it from the very start
- Stable, established employer& growing - 40+ years in the industry, nine venues, multiple online brands, and still expanding. Your career grows with us
How to Apply
Apply directly here!
We review every application. If your experience matches what we're looking for, we'll be in touch within a few days.
